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Advertising Operations Manager - Growth/Ads

unlimited holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
California (USA), Illinois (USA), New York (USA), Washington (USA), United States

Offer summary

Qualifications:

At least 3 years in digital advertising., Strong analytical skills and proficiency in data analysis tools., Experience in process improvement and operational efficiency., Demonstrated leadership abilities and team management..

Key responsabilities:

  • Lead setup and optimization of ad campaigns.
  • Analyze data to provide insights for campaign improvements.

Hopper logo
Hopper Information Technology & Services Scaleup http://www.hopper.com/
1001 - 5000 Employees
About Hopper
At Hopper, we’re on a mission to build the most customer-centric travel company on earth. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing mobile first travel marketplace -- one that enables our customers to save money and travel better. Hopper’s goal is to reduce traveler anxiety throughout all stages of the trip buying and taking process. By creating a transparent travel marketplace and unique, data-driven financial technology products focused on providing peace-of-mind, Hopper adds value along each step of the customer’s journey. Hopper has launched several bespoke fintech products that leverage our immense first and third-party data to create products and value that do not exist elsewhere - including Refundable and Flexible Tickets and Price Freeze. Thanks to these offerings, Hopper’s revenue growth is up 112% despite the travel slowdown due to COVID-19. With over $250M in funding from leading investors in both Canada and the US, Hopper is primed to continue its acceleration to becoming the world’s fastest-growing end-to-end customer-centric travel offering. Recognized as one of the world’s most innovative companies by Fast Company three years in a row, Hopper has been downloaded over 50 million times and sees over 1 million new installs per month. The app has received high praise in the form of mobile accolades such as the Webby Award for Best Travel App of 2019. Come take off with us! *All of our open positions are always listed here and please be advised that our team will reach out via a Hopper email address.*
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Job description

About the team

The HTS Media Services team drives digital ad placements across the Hopper app and HTS partner sites, serving clients in the travel industry—including airlines, airports, hotels, and destination management organizations. Our team thrives in an innovative and fast-paced environment, where collaboration is key to delivering impactful campaigns. We are focused on constantly evolving to meet client needs and adapting to the latest trends in the digital advertising space.

About the Role

We are seeking an Advertising Operations Manager to lead the execution, optimization, and strategic improvement of digital advertising campaigns across multiple platforms. This position will focus on driving business process improvements within the advertising operations function, with a strong emphasis on operational efficiency, data-driven decision making, and cross-functional collaboration. The ideal candidate will possess a blend of strategic leadership, analytical expertise, and the ability to manage complex workflows while ensuring high performance in digital advertising campaigns.

As part of the HTS Media Services Team, you will not only oversee the operational aspects of campaigns but also lead initiatives to optimize processes, ensure smooth cross-team collaboration, and leverage data to continuously improve campaign outcomes.

This role is critical in shaping the future of advertising operations and supporting the growth of the business.

What would your day-to-day look like:
  • Campaign Strategy & Execution: Lead the setup, execution, and optimization of digital advertising campaigns across multiple platforms. Ensure campaign objectives are met, monitor performance in real-time, and make adjustments to drive results.

  • Business Process Improvement: Identify opportunities to streamline workflows, reduce inefficiencies, and enhance campaign delivery. Lead initiatives to implement new tools, processes, and best practices to optimize operations and increase scalability.

  • Data-Driven Decision Making: Analyze campaign data to uncover insights, identify trends, and provide actionable recommendations to improve client outcomes and campaign performance. Lead the development of reporting frameworks that empower stakeholders with data-driven insights.

  • Cross-Functional Collaboration: Work closely with Business Development, Product, Engineering, and Finance teams to resolve operational issues, improve communication, and ensure campaigns are delivered on time and to specification. Be the key liaison between operational teams and other departments.

  • Optimization & Reporting: Lead the creation of performance reports, communicate key findings to clients and internal stakeholders, and suggest optimizations that improve ROI and meet business goals.

  • Leadership & Mentorship: Provide guidance and mentorship to junior team members, fostering a culture of collaboration, continuous improvement, and operational excellence.

  • Billing & Compliance: Ensure accuracy in campaign invoicing and work with Finance to resolve discrepancies. Monitor financial performance, ensuring campaigns are delivered within budget and meet revenue targets.

    • An ideal candidate has:
  • Experience: At least 3 years of experience in digital advertising, advertising operations, or a related field, with a focus on optimizing business processes and leading operational improvements.

  • Analytical Expertise: Strong ability to analyze large datasets, identify trends, and provide actionable insights to optimize campaign performance. Advanced proficiency in tools like Excel, Google Analytics, and Looker Studio.

  • Process Improvement Mindset: Proven track record of identifying and implementing process improvements that drive operational efficiency and scalability. Experience with process mapping, automation, or tool integration is a plus.

  • Leadership Skills: Demonstrated ability to lead cross-functional teams, manage multiple stakeholders, and mentor junior team members. Strong communication skills with the ability to influence stakeholders and drive change.

  • Technical Proficiency: Advanced understanding of digital advertising platforms (Google Ads, Facebook Ads, etc.), as well as analytics tools and reporting platforms (Google Analytics, Looker Studio, etc.). Familiarity with ad tech solutions is a plus.

  • Attention to Detail & Organizational Skills: Ability to manage complex campaigns, ensure precision in execution, and maintain focus on long-term improvements while handling day-to-day operations.

  • Problem-Solving & Innovation: Strong critical thinking skills with the ability to troubleshoot issues, find creative solutions, and drive innovation within the advertising operations function.

  • Industry Experience: Experience in the travel, hospitality, or media publishing industries is a plus, but not required.

  • Self-Starter & Team Player: Ability to independently drive initiatives, take ownership of strategic projects, and collaborate effectively across teams.

    • Perks and benefits of working with us:
  • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Please ask us about our very generous parental leave, much above industry standards!.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams = massive impact.
  • 100% employer paid Medical, Dental and Vision coverage for employees.
  • Access to Disability & Life insurance.
  • Health Reimbursement Account (HRA).
  • DCA/ FSA and access to 401k plan.
    • #posttoexternal

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Industry :
    Information Technology & Services
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    AnalyticsDigital AdvertisingCampaign ManagementProcess ImprovementCross-Functional CollaborationFacebook AdvertisingGoogle AnalyticsLook DevelopmentGoogle AdsAutomated Information SystemsBusiness Process MappingTool ManagementAdWorksDigital Media

    Other Skills

    • Problem Reporting
    • Communication
    • Leadership
    • Teamwork
    • Detail Oriented
    • Problem Solving
    Are you interested?

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