Sr. Underwriting Support Specialist

Role overview:

DUAL North America, Inc. is seeking a motivated individual for the role of

The successful candidate will work closely with the EVP of Underwriting Management– Property to provide best-in-class underwriting support to all Property LOB Teams and their leaders.

Role responsibilites:

• Assist with the completion and reporting of projects for the Property segment, using Jira tracking system

• Assist with carrier underwriting audits, including the coordination of providing system access

• Assist with internal audit/peer review process for each LOB

• Collaborate with Risk Management on all audits and other risk-related requirements

• Assist with due diligence requests from carrier partners on contract renewals

• Assist with compliance requests from carrier partners and collaborate with Claims, UW Operations and other departments as needed, depending on the original request

• Assist with the development and maintenance of UW guidelines and LOAs

• Assist with the development and maintenance of policy language forms libraries, including collaboration with carrier partners for successful approval of new or revised forms

• Conduct system and rater testing, in conjunction with the LOB

• Provide system tutorials for auditors and carrier visitors

• Participate in the system issue prioritization process in collaboration with IT and Property System Development Teams

• Assist with the development of formal procedural documents as needed

• Serve as a liaison to UW Operations, providing guidance on policy issuance, SLA audits with carriers and state bulletins

• Serve as a liaison between the Chief Property Officer and other departments within the company

• Assist with the ownership and management of DUAL University – Property for sharing of information

• Assist with the development and implementation of underwriting support practices and procedures to improve efficiency and effectiveness of each Property LOB

• Assist with other tasks and projects as assigned

Key requirements:

• A Bachelor's degree or equivalent amount of market experience is required

• A minimum of 3 years Underwriting experience preferred

• Exceptional organizational and time management skills with the ability to manage multiple tasks and projects simultaneously

• The ability to demonstrate critical thinking, decision making, and problem-solving skills in a fast-paced environment

• The ability to travel a minimum of 0-15% of the time is anticipated

• Excellent communication skills, both written and verbal, with the ability to effectively communicate with internal cross-functional teams, external carrier partners and intermediaries

• Strong analytical and problem-solving skills, with the ability to identify potential issues and develop sound solutions to prevent future recurrences

• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint – Knowledge of SharePoint is a plus

• Experience working with insurance-specific platforms and systems

• The ability to work independently and as part of a team, with a strong work ethic and attention to detail