Job Description:
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
The Manager, Product Management for Ancillary Connectivity Products will support the Senior Director of Product Management in executing strategies that enhance and elevate our broadband solutions by expanding our portfolio of complementary connectivity products. This role will be responsible for driving adoption of existing ancillary products, launching new solutions, and optimizing product performance to generate incremental revenue and improve the customer experience.
How Will You Help the Company Succeed?
Manage the day-to-day performance of our existing ancillary connectivity product portfolio, driving continuous improvements to maximize adoption and revenue.
Develop and execute product strategies, including building business cases for new initiatives and identifying opportunities to expand our offerings.
Lead customer research and market analysis, translating insights into actionable strategies that enhance product positioning and meet customer needs.
Support go-to-market strategy development through in-depth quantitative and qualitative analysis, leveraging strong analytical capabilities.
Collaborate with cross-functional teams to define and refine customer value propositions, ensuring alignment with technology capabilities and business goals.
Evaluate technical and operational feasibility for new product initiatives, contributing to business requirements for key stakeholders and external partners.
Monitor product performance and customer engagement, making data-driven recommendations to optimize adoption, satisfaction, and profitability.
Serve as a subject matter expert, building strong partnerships across Technology, Customer Experience, Marketing, Sales, and other departments to ensure seamless execution of product initiatives.
Exercise sound judgment and decision-making in high-impact scenarios, balancing customer needs with business objectives.
Other duties and responsibilities as assigned.
Minimum Requirements
Bachelor’s degree or equivalent experience.
5-7 years of related experience in product management, technology, or a similar field.
Proactive, self-starter with strong teamwork and interpersonal skills.
Excellent strategic thinking and analytical skills.
Customer-obsessed, with prior experience advocating for and creating customer value.
Quick learner who is comfortable with emerging technologies and strategies.
Fluent in MS Office, with strong proficiency in PowerPoint/Keynote.
This is a remote/hybrid role with up to 20% travel.
Core Competencies
Committed: Values each customer, while working hard to keep their business and support our communities.
Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and vision plans – start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
FREE Cable One services for associates who live in a serviceable area
Up to $75/mo. Cox Cable stipend (Phoenix associates)
We’re an Award-Winning Organization!
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
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