Offer summary

Qualifications:

Bachelor's degree, preferably in Marketing., 1-2 years of agency or marketing experience, ideally in a digital context., Strong track record in client relationship development and service., Excellent communication and organizational skills, with the ability to manage multiple tasks..

Key responsabilities:

Serve as the primary point of contact for clients, addressing all inquiries and concerns.

Communicate progress on initiatives to both internal and external stakeholders.

Collaborate with clients to identify their business needs and develop strategies to meet their goals.

Work with internal teams to ensure timely and successful delivery of solutions that exceed client expectations.

Job description

We believe in the power of brands to improve lives and seamlessly engage people with purpose.

We’re curious and fueled by ideas. We never stop seeking those that inspire, change minds, and push boundaries.

We’re tenacious and love what we do. Every day we bring strategy, technology, and creative together in unexpected and insightful ways — creating dynamic spaces that grow brands and transform businesses.

Join us, and together, we’ll find ways to build, grow, and transform brands — one human interaction at a time.

JOB DESCRIPTION

We are looking for an Account Manager who is an excellent communicator, and well-organized relationship builder. The Account Manager will be charged with fostering cross-team partnerships to produce incredible work, grow existing accounts, and build long-lasting relationships with clients.

In this role, you will be responsible for developing long-term relationships with your portfolio of assigned clients and connecting with key business executives and stakeholders. You will support Oodle’s key enterprise accounts. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to client needs.

The Account Manager must have some level of familiarity with all three pillars of the Digital Ecosystem:

Digital Marketing & Advertising - Marketing Strategy, Persona Development, Buyer Journey Mapping, Content, Social, Email, SEO, and Media
Website & Mobile Experiences - User Experience Design, Website Design, Web Portals
Data & Performance Management - Data Science, Analytics, Measurement & Reporting

While more experience across all three core components of the ecosystem is preferred, knowledge within one is sufficient.

TYPICAL WORK ACTIVITIES

An Account Manager’s job may involve managing more than one project / client at a time and allocating the relevant amount of time according to the value of the job. Typical activities include:

Operate as the lead point of contact for any and all matters specific to your client
Communicate clearly the progress of monthly / quarterly initiatives to internal and external stakeholders
Work with clients to uncover business needs and objectives, build appropriate strategies, and identify and implement processes to help achieve client goals
Act as the internal client advocate while understanding the client’s business lifecycle (i.e. how our client makes money, services their customers, marketing strategy, and more)
Represent the client internally to ensure successful execution while delivering results that meet or exceed objectives
Partner with internal stakeholders to ensure client needs are being exceeded and ensure on-time and on-budget deliverables
Seek opportunities for growth and innovation within assigned accounts
Forecast and track key account metrics
Bonus: healthcare, insurance, higher education, and / or CPG experience

ENTRY REQUIREMENTS

Bachelor's degree (Marketing degree preferred)
1–2 Agency or Marketing experience, preferably digitally-focused
Demonstrated track record of client relationship development and service
Experience working as part of a cross-functional team and within a range of marketing capabilities (digital marketing preferred)
Excellent communication and organizational skills with the ability to multi-task in a fast-paced environment

ABOUT OODLE

Oodle is a Cincinnati-based digital marketing agency that believes in the transformative power of brands. We blend creativity, strategy, and technology to drive business growth through unique digital experiences. Our approach focuses on creating meaningful and impactful human interactions that connect our partners with their audience — creating dynamic moments that engage people with purpose.

COMPANY BENEFITS

401k with company matching
Health Insurance
Dental Insurance
Vision Insurance
Short Term Disability
Unlimited Paid Vacation
Paid Sick Days
Paid Holidays
Eligible for the team wide bonus program after completing 12 full months of employment