Offer summary

Qualifications:

Undergraduate or Graduate degree preferred., Typing speed of 24 wpm with 90% accuracy., Good communication skills and high customer service orientation., 6 months to 1 year of relevant experience is preferred..

Key responsabilities:

Perform online research on criminal records for applicants.

Conduct quality checks and follow quality guidelines set by the Team Leader.

Adhere to IT Policy and Data Security guidelines.

Achieve targets while working under pressure and within strict timelines.

First Advantage (Nasdaq: FA) delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance. With offices in 29 locations and a staff of 6,400+ employees, First Advantage leverages leading technology and the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or tenant background check solutions that enable fast and reliable decision making, we’re your First Advantage. For more detailed information on First Advantage products and services, visit fadv.com. Join Our Team! At First Advantage, people are at the heart of everything we do. From our customers and partners to our greatest asset — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. Explore career opportunities at fadv.com/careers/

Job description

Job Overview:

The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with our clients as per the rules

Job Description:

Perform online research on criminal records.
Quality check
Follow quality guidelines and also achieve the targets set by the Team Leader.
Follow the IT Policy and Data Security guidelines.

Skills / Knowledge:

Typing speed of 24 wpm / 90% accuracy.
Ability to comprehend & articulate
Willingness to work in night shifts
Good communication skill
High Customer Service orientation
Email Etiquettes
Critical thinking
Attention to detail
Analytical/Problem solving
Troubleshooting ability
Multi-tasking
Ability to make appropriate business judgment
Ability to work under pressure and within strict timeline

Experience:

6 Months to 1 year experience preferred

Education:

Undergraduate/Graduate

Work Location:

work from home from Mumbai (base location will be Bangalore)

Shift Timing:

US/Canada Shift hours

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Required profile