Offer summary

Qualifications:

High school diploma or equivalent required., Certification A+, N+ required; preferred Bachelor's degree, MCSE, CNE, or other technical certifications., 3+ years of project coordination or administrative executive experience and 3 years of project management experience., Bilingual fluency in English and French is essential for client support..

Key responsabilities:

Monitor individual orders and escalate delayed shipments.

Communicate with carriers for scheduling deliveries and resolving issues.

Act as a single point of contact for implementation planning and issue resolution.

Facilitate implementation status calls with account teams.

Job description

Bilingual Project Coordinator – Equipment & Logistics (Remote)

We have three open roles in the printing industry for detail-oriented professionals to oversee equipment monitoring, pre-delivery coordination, delivery communication, and reporting. These positions require bilingual fluency in English and French to support clients in both languages, ensuring seamless communication with stakeholders, carriers, and on-site teams during implementation. Candidates will act as the central point of contact for planning, issue resolution, and successful project execution.

What is in it for you:

• Hourly salary of $32.60.

• 6-month contract.

• Full-time position: 37.50 hours per week.

• Remote position.

Responsibilities:

• Monitor individual orders and escalate delayed shipments.

• Confirm equipment orders for accuracy and resolve discrepancies.

• Maintain and update the XOS Order Tracking Spreadsheet (Shipping Log).

• Communicate with carriers for scheduling deliveries and resolving issues.

• Schedule and coordinate site walk-throughs to validate site readiness.

• Ensure proper setup of trainers, installers, and required customer resources.

• Distribute asset tags, pre-toner orders, training, and installation sheets.

• Provide implementation procedures to the Implementation Manager and assist in escalations.

• Act as a single point of contact for implementation planning and issue resolution.

• Confirm equipment deliveries and escalate issues with defective devices.

• Train on-site implementation resources, including third-party installers and analysts.

• Coordinate the removal and disposal of equipment when necessary.

• Maintain adherence to Black Belt project process flows.

• Update and review site workbooks and distribute the daily ship log.

• Facilitate implementation status calls with account teams.

• Complete asset disposition reporting within the required timeframe.

• Utilize relevant tools, including IMP1, XOS Order Tracking Spreadsheet, Microsoft Excel, and Outlook.

What you will need to succeed:

• High school diploma or equivalent required.

• Certification A+, N+ required.

• Preferred: Bachelor’s degree, MCSE, CNE, or other technical certifications.

• Ability to obtain Governmental Clearance.

• 3+ years of project coordination or administrative executive experience.

• 3 years of project management experience.

• Strong organizational skills to manage multiple coordination tasks and prioritize effectively.

• Excellent written and verbal communication skills for reporting and customer interactions.

• Ability to work with diverse internal and external stakeholders.

• Strong problem-solving, analytical, and negotiation skills.

• Ability to manage project schedules within budget constraints.

• Capable of handling change under pressure.

• Proficiency in Microsoft Excel and other relevant tools.

• Self-motivated and able to work efficiently without direct supervision.

• Experience in a team-oriented environment with strong presentation skills.

• Ability to sit for long periods while working in a virtual office setting.

• Bilingual in English and French to support clients in both languages.

• Excellent written and verbal communication skills.

Why Recruit Action?

Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

# XNAJP00027744

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