HGLAI Operations & Admin Lead!

Job Title: Operations & Admin Lead

Location: Remote
Employment Type: Part-Time

About Us

Orcaru is on a mission to revolutionize content creation by blending human expertise with AI innovation. Our platform transforms firsthand inputs like webinars, interviews, and voice memos into polished long-form content and engaging social posts with minimal friction.

We empower businesses to scale authentic content creation through AI-driven personalization, deep contextual training, and streamlined workflows. As a fast-growing, dynamic team, were building cutting-edge AI solutions that help brands stay top of mind, drive engagement, and foster meaningful connections effortlessly.

Role Overview

We are seeking a highly organized and detail-oriented Operations/Admin Lead to join our startup team. As the Operations Lead, you will be responsible for managing projects, ensuring communication across the executive team and team members, and bringing organization and clarity to projects that are not yet fully defined. You will need to be a strong communicator, able to multitask, and have a deep understanding of project management.

Key Responsibilities

• Project Management:

  • Oversee cross-functional projects, coordinating timelines, resources, and deliverables.

  • Track progress, identify bottlenecks, and ensure teams stay aligned on priorities.

  • Provide QA for new features and report any bugs/issues to Dev team.

• Account Management

  • Regularly communicate with prospective and active clients to ensure all needs are being met and products/services are delivered on time.

  • Make sure the sales pipeline is up to date.

• People Operations

  • Manage calendars and scheduling for the executive team.

  • Onboard new contractors, making sure they fill out all necessary paperwork and that they are set up with accounting to receive payments.

  • Make sure contractors are set up in all systems, including Hubstaff, Asana, and any other relevant programs.

• Compliance

  • Make sure all business licenses are up to date and all yearly and quarterly taxes are filled.

• Process Development & Optimization:

  • Implement and refine operational processes to support rapid business growth and product development cycles.

  • Identify inefficiencies and drive continuous improvement initiatives.

Qualifications

• Education & Experience:

  • 2+ years of experience in operations, project management, or related rolesideally in a startup or tech environment.

• Technical & AI Knowledge:

  • Understanding of basic AI/ML concepts

  • Highly proficient with spreadsheets and operational tools (Asana, Notion, Google Drive, Etc)

• Project Management Skills:

  • Demonstrated ability to manage complex projects with multiple stakeholders.

  • Familiarity with Agile, Scrum, or Kanban methodologies is a plus.

• Communication & Leadership:

  • Excellent written and verbal communication skills; adept at sharing insights with both technical and non-technical audiences.

  • Proven ability to lead and influence teams without direct authority.

• Adaptability & Collaboration:

  • Thrives in a fast-paced, evolving environment, with a willingness to pivot and iterate as needed.

  • Works well cross-functionally, fostering strong relationships across the organization.

What We Offer

• Competitive Salary & Equity: We value your contributions and provide a stake in the companys success.

• Flexible Work Environment: Remote, flexible schedules.

• Professional Growth: Opportunities to take on greater responsibility and shape an emerging AI companys operational strategies.

• Cutting-Edge Technology & Impactful Work: Collaborate on solutions that transform industries.

How to Apply

If you're excited about running operations at an AI startup and meet the qualifications listed above, wed love to hear from you. Please fill out the application here or send your resume and a brief cover letter explaining why youre a great fit to team@hirolabs.com.

Join us at OrcaruAI and be part of a team thats transforming the way the world harnesses AI. We look forward to meeting you!

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Job Title: Operations Manager

Location: Remote
Employment Type: Part-Time

About Us

Orcaru is on a mission to revolutionize content creation by blending human expertise with AI innovation. Our platform transforms firsthand inputs like webinars, interviews, and voice memos into polished long-form content and engaging social posts with minimal friction.

We empower businesses to scale authentic content creation through AI-driven personalization, deep contextual training, and streamlined workflows. As a fast-growing, dynamic team, were building cutting-edge AI solutions that help brands stay top of mind, drive engagement, and foster meaningful connections effortlessly.

Role Overview

As the Operations Manager, you will be the backbone of our daily operations. Youll work closely with cross-functional teamsincluding Product, Data Science, Engineering, Sales, and Leadershipto streamline processes, optimize resource allocation, and ensure our projects stay on track. If you thrive in a fast-paced environment and want to help shape the operational strategies of a high-growth AI startup, this role is for you.

Key Responsibilities

• Process Development & Optimization:

  • Design, implement, and refine operational processes to support rapid business growth and product development cycles.

  • Identify inefficiencies and drive continuous improvement initiatives.

• Project Management:

  • Oversee cross-functional projects, coordinating timelines, resources, and deliverables.

  • Track progress, identify bottlenecks, and ensure teams stay aligned on priorities.

• Budget & Resource Management:

  • Collaborate with finance to set and manage operational budgets.

  • Monitor spending across departments and recommend cost-saving opportunities.

• Compliance & Risk Management:

  • Ensure the organizations AI solutions meet relevant regulatory and data privacy requirements (GDPR, CCPA, etc.).

  • Implement best practices in security, data handling, and ethical AI usage.

• Vendor & Partnership Management:

  • Evaluate, select, and manage third-party vendors for services such as cloud infrastructure, data labeling, and software tools.

  • Negotiate contracts and service-level agreements to optimize costs and quality.

• People Operations (if applicable):

  • Collaborate with HR to drive recruitment, onboarding, and professional development strategies.

  • Foster a positive workplace culture that emphasizes transparency, collaboration, and innovation.

• Performance Reporting & Analytics:

  • Track, analyze, and report operational KPIs to stakeholders.

  • Use data-driven insights to guide strategic decision-making.

Qualifications

• Education & Experience:

  • 2+ years of experience in operations, project management, or related rolesideally in a startup or tech environment.

• Technical & AI Knowledge:

  • Understanding of basic AI/ML concepts, data privacy regulations, and cloud infrastructure services (AWS, GCP, or Azure).

  • Ability to communicate effectively with technical teams.

• Project Management Skills:

  • Demonstrated ability to manage complex projects with multiple stakeholders.

  • Familiarity with Agile, Scrum, or Kanban methodologies is a plus.

• Analytical & Problem-Solving Abilities:

  • Highly proficient with spreadsheets, operational analytics tools, or BI dashboards (e.g., Tableau, Power BI).

  • Comfortable analyzing data to drive decision-making.

• Communication & Leadership:

  • Excellent written and verbal communication skills; adept at sharing insights with both technical and non-technical audiences.

  • Proven ability to lead and influence teams without direct authority.

• Adaptability & Collaboration:

  • Thrives in a fast-paced, evolving environment, with a willingness to pivot and iterate as needed.

  • Works well cross-functionally, fostering strong relationships across the organization.

What We Offer

• Competitive Salary & Equity: We value your contributions and provide a stake in the companys success.

• Benefits & Perks: [Health insurance, retirement plans, wellness stipends, etc.]

• Flexible Work Environment: [Remote/hybrid options, flexible schedules, etc.]

• Professional Growth: Opportunities to take on greater responsibility and shape an emerging AI companys operational strategies.

• Cutting-Edge Technology & Impactful Work: Collaborate with top AI talent on solutions that transform industries.

How to Apply

If youre excited about shaping operations at an AI startup and meet the qualifications listed above, wed love to hear from you. Please send your resume and a brief cover letter explaining why youre a great fit to team@hirolabs.com

Join us at OrcaruAI and be part of a team thats transforming the way the world harnesses AI. We look forward to meeting you!