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Sales Development Representative

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Full Remote
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Offer summary

Qualifications:

BA degree or equivalent experience in relevant field, 1-3 years of sales experience, Excellent communication and customer service skills, Strong time management and organizational abilities..

Key responsabilities:

  • Own the inbound lead qualification and outbound lead generation process
  • Respond to inbound leads and educate potential customers
  • Maintain and update CRM records for pre-qualified leads
  • Conduct cold calling and demonstrate Blackline solutions to clients.

Blackline Safety logo
Blackline Safety SME http://www.blacklinesafety.com
201 - 500 Employees
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Job description

Blackline Safety is looking for a Sales Development Representative to own the inbound lead qualification process and drive outbound sales development. We have a world class connected safety system and we are looking for a Sales Development Representative to help spread the word.

Who are you?

You are a natural communicator. You love learning about what people do so you can educate them on how our solution will help fix their problems. You believe in responding to lead inquiries as fast as possible. You are a highly-motivated individual with a great “on-camera” personality that thrives in a fast-paced environment and are not afraid of change. You have proven time management skills and demonstrate an ability to analyze and solve problems. You enjoy working in both a team setting as well as on your own.

What will you do?

You will have ownership over the inbound lead qualification and outbound lead generation process and will be responsible for the success of converting leads into qualified opportunities. You will be Blackline’s front-line ambassador, managing inbound enquiries with the highest attentiveness, taking time and care to present how our solutions solve real-world problems. Your job will include everything from researching potential customers and contacts, cold-calling, emailing, LinkedIn/Sales Navigator Messaging, pre-qualification of leads, initial demonstrations of our solution to potential customers, working directly with our internal and external sales team to support their customers, and some quoting.. Your natural ability to communicate will support the outbound lead generation process by spreading news about Blackline to potential customers. Your insights will help us understand how people find out about us, how quickly we can generate opportunities and sales, and how our distribution network handles our leads.

Responsibilities:

  • Complete outbound lead generation to develop leads and pass them to Sales Managers
  • Run lead warm up report daily to determine follow-ups required
  • Respond to inbound web, phone and email leads to expand awareness, educate and develop the lead
  • Assist with back up to sales support (RFQ processing)
  • Ensure our CRM is up-to-date with relevant customer info for every pre-qualified lead
  • Ownership and maintenance of records in the CRM for customers and distributors
  • Keep track of lead metrics, conversions and other sales related reporting
  • Be knowledgeable with industry standards for gas detection and know in-depth know who our lone worker and gas competitors are, what they sell and how the products work
  • Keep up with industry trends, different verticals and personas we sell to
  • Demonstrate Blackline technology and solutions to client teams via online meetings
  • Determine time for conversion and what influences the time (industries, products, etc.)
  • Cold Calling

Requirements

  • BA degree, or equivalent in relevant experience
  • 1-3 years of experience in sales
  • An engaging personality, excellent communication skills and an ability to quickly develop rapport on the phone
  • Excellent customer service skills, a desire to understand each customer’s needs and help find the right solution for them
  • The desire to grow professionally, to help drive sales and grow the business
  • Excellent time management and organizational skills, ability to manage multiple projects at once
  • Strong writing skills, attention to detail and the ability think outside the box
  • Marketing or communications experience/education is considered an asset
  • Ability to quickly develop client trust and good relationships
  • Ability to interact with customers in a professional manner
  • Ability to listen and understand customer needs
  • Ability to present our solutions and answer questions

About Blackline

Blackline Safety is a technology leader driving innovation in the industrial workforce through IoT (Internet of Things). With connected safety devices and predictive analytics, Blackline enables companies to drive towards zero safety incidents and improved operational performance. Blackline provides wearable devices, personal and area gas monitoring, cloud-connected software and data analytics to meet demanding safety challenges and enhance overall productivity for organizations with coverage in more than 100 countries. Armed with cellular and satellite connectivity, Blackline provide a lifeline to tens of thousands of people, having reported over 185 billion data-points and initiated over five million emergency alerts. For more information, visit BlacklineSafety.com and connect with us on Facebook, Twitter, LinkedIn and Instagram.

Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.

Disclaimer:

Please be advised that Blackline Safety does not request payment or personal financial information at any stage of the recruitment process. Be cautious of any unsolicited job offers or communications that appear suspicious.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Organizational Skills
  • Detail Oriented
  • Teamwork

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