Offer summary

Qualifications:

Proven experience managing operations for 8-9 figure ecommerce DTC brands., Proficient in Shopify with the ability to optimize operations on the platform., Strong leadership skills with experience in fostering high-performance teams., In-depth knowledge of logistics, supply chain, and fulfillment processes in ecommerce..

Key responsabilities:

Oversee day-to-day operations of ecommerce stores focusing on logistics and supply chain management.

Lead and manage teams to ensure operational excellence across the organization.

Collaborate with cross-functional teams to align with business goals.

Analyze and improve logistics and supply chain workflows to meet growth demands.

Job description

This is a remote position.

Location: LATAM or China (Hong Kong or Mainland China preferred)

Employment Type: Full-time (Part-time negotiable for the right candidate)

Salary: $60,000 - $120,000 USD per year (or equivalent hourly rate, negotiable for top talent)

We are seeking an experienced Operations Manager with a strong background in managing high-growth ecommerce Direct-to-Consumer (DTC) brands. The ideal candidate must have recent hands-on experience with 8-9 figure ecommerce businesses (i.e., $10-100+ million USD in annual revenue), preferably on the Shopify platform. This role requires a leader with robust operational expertise, particularly in logistics, and a proven track record of scaling ecommerce businesses effectively.

Requirements

Oversee day-to-day operations of ecommerce stores to ensure efficient, seamless functionality across all departments, with a focus on logistics and supply chain management.
Lead and manage teams, performance and operational excellence across the organization.
Collaborate with cross-functional teams (product development, marketing, logistics, etc.) to ensure alignment with business goals.
Ensure the operational processes are optimized for efficiency, cost-effectiveness, and scalability as the business grows.
Analyze and improve logistics and supply chain workflows to meet growth demands.
Utilize Shopify expertise to streamline ecommerce operations, improve processes, and maximize revenue.
Foster a culture of accountability, teamwork, and continuous improvement within the operations team.

Must-Have Qualifications:

Experience: Recent, proven experience in managing operations for 8-9 figure ecommerce DTC brands (please specify which brands you have worked for in your application).
Platform Expertise: Proficient in Shopify; ability to navigate and optimize within the platform is essential.
Leadership: Strong experience leading operations teams and fostering a high-performance culture
Logistics: In-depth knowledge of logistics, supply chain, and fulfillment processes in ecommerce environments.

Preferred Qualifications (Optional but highly valued):

References: CEO-level references from past positions, demonstrating your leadership and results.
Product Design/Development: Experience in product design or development will be highly regarded.
CRO: Knowledge and experience with Conversion Rate Optimization (CRO) to maximize sales and efficiency.
Language Skills: Fluency in Chinese (Mandarin or Cantonese) is an advantage but not required.

Benefits

Competitive salary or hourly rate, based on experience and expertise.
Flexible working conditions (part-time opportunities considered for exceptional candidates).
Opportunity to work with a rapidly growing ecommerce business and make a direct impact on scaling operations.

Required profile