Italian Speaking Customer Representative - Athens, Greece

Patrique Mercier Recruitment JP is seeking an enthusiastic Italian Speaking Customer Representative to join our team in Athens, Greece! If you possess excellent communication skills in Italian and have a passion for customer service, we'd love to hear from you!

In this role, you will be responsible for providing support to our Italian-speaking customers, addressing their inquiries and ensuring a smooth and satisfying service experience. You will be part of a vibrant and multicultural team where your contributions will make a meaningful impact on customer satisfaction.

Responsibilities

• Communicate with customers in Italian via phone, email, and live chat to address inquiries and issues.
• Offer accurate information regarding our products and services to enhance the customer experience.
• Resolve customer concerns promptly and professionally, striving for a first-contact resolution.
• Maintain clear and comprehensive records of customer interactions in our CRM system.
• Collaborate with team members to identify and implement improvements in service delivery.
• Participate in training and development opportunities to stay informed about products and best practices.

Requirements

• Fluent in Italian and English, both spoken and written.
• Prior experience in customer service is a plus, but we welcome entry-level candidates.
• Strong communication skills with an emphasis on teamwork and collaboration.
• Ability to handle multiple tasks and performance-driven environments effectively.
• Excellent problem-solving skills and attention to detail.
• A positive attitude and willingness to learn in a fast-paced setting.
• Relocation to Athens, Greece is required for this role.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary