Offer summary

Qualifications:

Fluency in a Nordic language (Swedish, Danish, Norwegian, or Finnish) and English., Strong customer service skills with a proven sales track record., Prior experience in customer care or sales is preferred., Proficient in CRM software and sales management..

Key responsabilities:

Deliver outstanding customer service to Nordic-speaking clients via phone, email, and chat.

Identify customer needs and suggest tailored product solutions to enhance sales.

Manage order processing and respond to inquiries to ensure customer satisfaction.

Collaborate with team members to improve customer experience and drive sales initiatives.

Job description

Patrique Mercier Recruitment JP is thrilled to announce an opening for a Nordic Speaking Customer Care and Sales Specialist in the vibrant city of Athens, Greece! In this crucial role, you will be the primary point of contact for our valued Nordic-speaking customers, providing exceptional support and proactive sales assistance. Your skills will help shape an unparalleled customer experience while driving sales growth. If you're eager to be part of a dynamic and multicultural team in a city full of history, we would love to hear from you!

Responsibilities

Deliver outstanding customer service to Nordic-speaking clients through phone, email, and chat.
Identify customer needs and suggest tailored product solutions to enhance sales potential.
Effectively manage order processing and respond to inquiries to ensure customer satisfaction.
Document customer interactions and maintain accurate records in our CRM system.
Collaborate with team members to continuously improve the customer experience and drive sales initiatives.
Stay informed about product offerings, promotions, and industry developments to assist customers effectively.
Participate in continuous training to enhance customer care and sales skills.

Requirements

Fluency in a Nordic language (such as Swedish, Danish, Norwegian, or Finnish) and English is required.
Strong customer service skills with a proven track record in sales.
Prior experience in a customer care or sales role is preferred.
Ability to quickly understand customer requirements and provide effective solutions.
Proficient in CRM software and sales management.
Team player with a positive attitude and a dedication to customer satisfaction.
A passion for delivering exceptional service in a fast-paced environment.

Benefits