Portuguese Speaking Client Support Representative in Greece - Paid Relocation

Join Patrique Mercier Recruitment JP as a Portuguese Speaking Client Support Representative and take your career to the next level in beautiful Greece! We provide a fully paid relocation package, making it easier for you to transition to this exciting opportunity in a vibrant work environment.

In this role, you will serve as a crucial point of contact for our Portuguese-speaking clients, offering them exceptional support and assistance. If you are dedicated to enhancing customer experiences and thrive in a collaborative atmosphere, we would love to connect with you!

Key Responsibilities

• Provide outstanding customer service to Portuguese-speaking clients through various channels, including phone, email, and chat.
• Address client inquiries and resolve issues promptly to ensure high levels of satisfaction.
• Develop an extensive understanding of our products and services to deliver accurate information to clients.
• Document customer interactions and resolutions in our CRM system.
• Work closely with team members to optimize service delivery and share insights from customer interactions.
• Participate in ongoing training sessions to enhance product knowledge and customer service skills.
• Support a positive team environment and contribute to meeting team objectives.

Requirements

• Fluent in Portuguese and English, both verbal and written.
• Strong passion for customer service with the ability to connect with clients effectively.
• Prior experience in customer support is an advantage.
• Excellent problem-solving skills and ability to work independently.
• Team player with a positive attitude and proactive approach.
• Willingness to relocate to Greece and adapt to a new culture.
• Comfortable with using CRM systems and basic office software.