Slovak Speaking Customer Service for Automotive Department

Patrique Mercier Recruitment FR is thrilled to offer an opportunity for a Slovak Speaking Customer Service Representative for the Automotive Department. This position is ideal for individuals who are passionate about the automotive industry and excel in providing excellent customer support to Slovak-speaking clients.

Responsibilities

• Provide outstanding customer service to Slovak-speaking clients via phone, email, and chat, addressing inquiries related to automotive products and services.
• Assist customers with product information, order status, and troubleshooting issues with automotive parts.
• Handle customer complaints and feedback with professionalism to ensure high levels of satisfaction.
• Maintain up-to-date knowledge of automotive products and industry trends to provide accurate support.
• Document all customer interactions meticulously for quality control and service improvement.
• Collaborate with internal teams to resolve complex customer issues effectively.
• Contribute to a positive team environment by sharing knowledge and insights among colleagues.

Requirements

• Fluency in Slovak and English, both written and spoken.
• Experience in customer service, especially within the automotive sector, is preferred.
• Strong communication skills and a customer-centric approach.
• Ability to troubleshoot and resolve customer issues efficiently.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with strong organizational skills.
• A passion for automobiles and a willingness to learn more about automotive products and services.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks