Italian Speaking Customer Support in Greece for Transportation company

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for an Italian Speaking Customer Support representative to join a leading transportation company in Greece! This role is perfect for individuals who are passionate about customer service and wish to work in a dynamic environment while experiencing the rich culture of Greece. As a Customer Support representative, you will assist Italian-speaking clients with their inquiries, providing accurate information and resolving any issues they may encounter. If you are fluent in Italian and ready to embark on this journey, we encourage you to apply!

Responsibilities

• Provide exceptional customer service via phone, email, and chat in Italian.
• Assist customers with inquiries regarding transportation services and solutions.
• Effectively address and resolve customer complaints while ensuring satisfaction.
• Offer guidance and information to customers about our services and processes.
• Document customer interactions accurately to support continuous improvement.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Fluency in Italian (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Previous experience in customer service or support roles is preferred.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Willingness to relocate to Greece and adapt to a new cultural environment.
• A positive attitude and the ability to work well in a team environment.
• Familiarity with customer service software is a plus.

Benefits

• Private Health Insurance

• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )