Italian Speaking Customer Service in Greece for Automotive Department

Patrique Mercier Recruitment is a leading agency specializing in connecting candidates with diverse job opportunities in Greece. We are currently seeking an Italian Speaking Customer Service representative for an Automotive Department, based in Greece. This exciting position is perfect for individuals who have a passion for the automotive industry and excel in customer service. In this role, you will assist Italian-speaking customers with inquiries related to automotive products and services, troubleshooting issues, and ensuring that customers have a seamless experience. Your effective communication skills in Italian will be crucial in maintaining strong relationships with our clients. If you are enthusiastic about cars and eager to provide top-notch customer support in the automotive sector, we want to hear from you!

Responsibilities

• Deliver exceptional customer service through phone, email, and chat communications in Italian.
• Assist customers with inquiries related to automotive products, services, and troubleshooting.
• Manage customer complaints professionally and provide effective solutions.
• Educate customers on products, services, and usage guidelines to enhance their experience.
• Document customer interactions accurately in the company's CRM system.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay informed about automotive trends and product knowledge to effectively assist customers.

Requirements

• Fluency in Italian (both spoken and written) is essential.
• Strong communication and customer service skills.
• Previous experience in customer service, particularly in the automotive sector, is preferred.
• Excellent problem-solving skills with a focus on customer experience.
• Ability to work independently and collaboratively within a team environment.
• Interest in automotive technology and products is a significant advantage.
• Proficient in using digital tools and customer relationship management software.

Benefits

• Private Health Insurance

• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )