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Polish Speaking Customer Service Positions in Greece for Tobacco company

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluency in Polish (both spoken and written) is essential., Exceptional communication skills with a strong focus on customer service., Previous experience in customer service or a similar role is preferred., Demonstrated problem-solving abilities and a commitment to customer satisfaction..

Key responsabilities:

  • Provide outstanding customer service via phone, email, and chat communications in Polish.
  • Assist clients with inquiries related to the Tobacco company’s products and services.
  • Manage and resolve customer complaints efficiently and with professionalism.
  • Document customer interactions accurately and maintain organized records.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See all jobs

Job description

Patrique Mercier Recruitment is thrilled to announce available positions for Polish Speaking Customer Service roles within a leading Tobacco company located in Greece. Our agency is dedicated to connecting talented individuals with rewarding career opportunities. In this role, you will be the primary contact for Polish-speaking clients, delivering exceptional customer support and addressing inquiries related to the company's products and services. Your fluency in Polish will be essential in ensuring a high level of customer satisfaction and building lasting relationships. If you are passionate about customer service and want to be a key player in a dynamic environment, we invite you to join our team!


Responsibilities
  • Provide outstanding customer service via phone, email, and chat communications in Polish.
  • Assist clients with inquiries related to the Tobacco company’s products and services.
  • Manage and resolve customer complaints efficiently and with professionalism.
  • Offer clear information about products, helping customers make informed decisions.
  • Document customer interactions accurately and maintain organized records.
  • Collaborate with team members to continuously enhance service quality.
  • Stay updated on relevant changes and offerings from the Tobacco company.

Requirements

  • Fluency in Polish (both spoken and written) is essential.
  • Exceptional communication skills with a strong focus on customer service.
  • Previous experience in customer service or a similar role is preferred.
  • Demonstrated problem-solving abilities and a commitment to customer satisfaction.
  • Ability to work effectively both independently and collaboratively within a team.
  • Knowledge of the products and services provided by the Tobacco company is a plus.
  • Proficient in using digital tools and customer relationship management systems.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Transportation Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Polish
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
Are you interested?

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