Offer summary

Qualifications:

Strong written and verbal communication skills., Excellent organizational and time-management abilities., Experience in customer service and/or client management., Proficiency in email marketing platforms like Mailchimp..

Key responsabilities:

Create match draws and schedules for adult social competitions.

Develop and distribute marketing campaigns to past teams and leads.

Respond to client inquiries via email and manage account cancellations.

Create and publish engaging content across social media platforms.

Job description

This is a remote position.

We are seeking a highly organized and proactive individual to manage diverse responsibilities across both business units. This role involves scheduling, customer service, marketing, and social media management.

Key Responsibilities

Scheduling: Create match draws and schedules for adult social competitions.
Communication: Send competition updates to teams via email.
Marketing: Develop and distribute marketing campaigns to past teams and leads (primarily using Mailchimp).
Social Media: Create and publish engaging content across social media platforms.
Customer Service: Respond to client inquiries via email, schedule free trials, manage account cancellations, and address general questions.
Coach Coordination: Manage daily coach schedules via WhatsApp, troubleshoot availability issues, and communicate with childcare centers.
Marketing: Send promotional emails to potential leads.
Social Media: Develop and post engaging content to promote programs.

Requirements

Strong written and verbal communication skills.
Excellent organizational and time-management abilities.
Experience in customer service and/or client management.
Proficiency in email marketing platforms (e.g., Mailchimp).
Experience using WhatsApp for team communication and coordination.
Familiarity with scheduling and logistics.
Experience managing social media content.
Previous experience working with Australian clients/companies is highly desirable.

Benefits

Here at Access Offshoring, we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients.

Access Offshoring is dedicated to saving business owners 2,000,000 hours by 2031 and we need your help. Transforming the way businesses operate, we connect great businesses with amazing offshore talent.

We recognise that we often get more done in our own designed workspace, so Access Offshoring offers a complete work from home model. Yep – that’s right, 100% work from home. But wait there’s more.

Here are just some of our benefits:

Australian clients and Australian hours (giving you great experience and an early finish!)
Work from Home Allowance
HMO for you AND a dependent from Day 1
20 Days Annual Leave and 5 Days Sick Leave
Government Statutory Benefits
13th Month Pay
Computer Equipment
Opportunities for growth
And of course, a competitive salary