Offer summary

Qualifications:

Fluency in one or more EU languages and English, both written and spoken., Strong communication and interpersonal skills., Basic computer skills and familiarity with standard software applications., Attention to detail and a positive attitude towards customer service..

Key responsabilities:

Deliver high-quality customer support in one or more EU languages via phone, email, or chat.

Assist clients with their inquiries, providing timely and effective solutions.

Maintain accurate records of customer interactions and document issues.

Collaborate with team members to enhance the service experience.

Job description

Patrique Mercier Recruitment is thrilled to announce an exciting Entry-Level opportunity for EU Languages Speaking Client Care Representatives in Greece! This role is perfect for multilingual individuals looking to jumpstart their careers in customer service, with the added benefit of free relocation assistance.

In this position, you will provide exceptional support to our diverse clientele (Electronics, IT sector, Fashion, Travel, Automotive industry and many more) across various EU languages, assisting them with their inquiries through phone, email or chat. Your goal will be to ensure a positive experience for every customer, helping them navigate our services effectively.

Join our team in the beautiful setting of Greece, where you can grow your professional skills while enjoying a vibrant cultural experience!

Responsibilities

Deliver high-quality customer support in one or more EU languages via phone, email or chat
Assist clients with their inquiries, providing timely and effective solutions
Maintain accurate records of customer interactions and document issues
Collaborate with team members to enhance the service experience
Stay informed about service offerings and company updates
Participate in training and development programs to enhance skills

Requirements

Fluency in one or more EU languages (e.g., French, German, Spanish, Dutch, etc.) and English, both written and spoken
No prior customer service experience needed; enthusiasm to learn is encouraged
Strong communication and interpersonal skills
Ability to work well in a team-oriented environment
Basic computer skills and familiarity with standard software applications
Attention to detail and good organizational skills
Positive attitude and a passion for customer service
Willingness to relocate to Greece with company support
Desire to develop and grow in a fast-paced, multicultural setting

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight, transfer and hotel accommodation for the first few weeks )
Free Greek Lessons, Engagement Activities

Required profile