Offer summary

Qualifications:

3-5 years of experience in allied health, human services, or healthcare supporting patients., Strong clinical skills and experience in counseling and working directly with patients., Exceptional written and verbal communication skills, with a focus on empathy and active listening., Comfort with telehealth technology and ability to thrive in fast-paced environments..

Key responsabilities:

Connect with patients to understand their health history and needs related to cancer prevention and screening.

Educate and motivate patients on cancer risk reduction and ensure they access necessary screenings.

Develop and coordinate cancer screening and risk reduction plans, triaging patients to appropriate care team members as needed.

Build long-term relationships with patients, providing support through messaging, phone, and video communications.

Job description

Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color’s goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys.

Apply to join Color and do the most meaningful work of your career. If you are not sure that you’re 100% qualified but are up for the challenge - we want you to apply!

As a Care Advocate on our team, you will be a trusted voice and support system for our patients, helping them navigate their care–within and outside of Color–to stay ahead of cancer. You’ll make a direct impact by educating and motivating patients to take action to prevent and reduce their risk of developing cancer, as well as make sure they get screened and catch cancer early. You will make it as simple as possible for them to access care, meeting them where they are in their healthcare journey. You will be responsible for making sure patients get the answers, resources, and care they need when it comes to cancer screening and prevention. If you’re passionate about delivering compassionate, high-quality support in a fast-moving healthcare environment, this role is for you.

How You'll Contribute:

Connect with patients to learn about their unique health history and current needs as it relates to cancer prevention, risk reduction, and screening

Provide basic education and counseling on cancer risk reduction and prevention

Develop cancer screening and risk reduction plans for patients to be reviewed and approved by Color Medical’s clinicians

Triage patients as necessary to other care team members at Color (e.g. genetic counselors, clinicians, dieticians), based on their needs

Navigate patients to the right external care setting, if not available at Color

Motivate patients to complete medical and non-medical action plans, while encouraging general wellness

Build long-term, trust-based relationships with patients to continuously engage them on cancer screening and risk reduction efforts

Schedule patients for external appointments and coordinate their care seamlessly

Deliver gold-standard service to patients via messaging, phone, and video

Other responsibilities as needed

Our Ideal Candidate Will Have:

A background in allied health, human services or healthcare, with 3-5 years of experience supporting patients.

Background and extensive experience counseling and working directly with patients

A friendly, empathetic problem solver who is passionate about helping people live a healthier life, and who are eager to help people stay ahead of cancer through prevention, risk reduction, and early detection

Team-focused; effective collaborator within the care team.

Exceptional written and verbal communication, with a focus on empathy and active listening

Strong clinical skills, and high bar for experience and quality of care

Excellent organizational skills with the ability to multitask and thrive in fast-paced environments

Comfort with telehealth technology, including video chatting, electronic health records, patient messaging, and other digital tools

Nice to Have:

Clinical experience in roles such as nursing, cancer counseling, health coaching, social work, working as a medical assistant or related fields

Experience supporting patients in the cancer space

Experience in care coordination

Experience working in a fast-paced startup environment

Experience with motivational interviewing in healthcare

What We Offer:

💰 Competitive salary

✨ Comprehensive medical, dental, vision, life, and disability benefits

📈 401k match

📝 Monthly phone and wifi stipend for employees, annual ergonomic stipend

🏝 Generous vacation policy, paid holidays and company-wide recharge days

🍼 Equal paid parental leave for birthing and non-birthing parents

Free cancer screening and prevention resources for employees and their adult dependents

Base Salary Range: The actual base pay is dependent upon many factors, such as: work experience, market data, skills, geographic location, and business need. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.

Color is an equal opportunity and affirmative action employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations. We are also committed to providing reasonable accommodations for qualified applicants with disabilities in our recruitment process.

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