Sales Director, Ambulatory Infusion

Reporting to the Senior Vice President – Customer Success, the Sales Director is responsible for maximizing a client base and strengthening existing relationships within an assigned territory. The individual will achieve defined sales targets within an agreed expense budget while demonstrating a strong understanding of the ambulatory infusion sector. The ideal candidate is an experienced and well-connected hospital and health system ambulatory infusion professional, tasked with growing this segment of the business. Primary targets include hospitals and health systems seeking to build an ambulatory infusion business or enhance their existing strategy.

Responsibilities

Account Management and Sales Growth

• Open new accounts while maintaining relationships with existing ones.
• Qualify revenue potential and payor mix in new and existing accounts.
• Achieve quarterly and annual sales effectiveness and individual/team goals.
• Utilize company databases/tools to identify key accounts and maximize referral potential.
• Maintain and document an effective call cycle for follow-ups, detailing, and competent account management.
• Extensive documentation and updates in SalesForce will be required.

Collaboration and Communication

• Collaborate with Operations and internal teams to deliver seamless and patient-focused messages to accounts.
• Effectively communicate and set realistic goals with internal stakeholders for all existing customer and prospect expectations.
• Build and maintain relationships with hospitals and health systems.

Strategic and Operational Initiatives

• Formulate and execute MBOs (Management by Objectives) as directed by Sales Leadership.
• Attend sales meetings, training programs, conventions, and in-services.
• Provide feedback on competitive activities and contribute to developing sales strategies.
• Assist the Business Development team

Reporting and Territory Management

• Complete timely sales and expense reports
• Conduct a minimum of 10-12 quality sales calls weekly with key decision-makers.
• Utilize CRM (SalesForce) tools for organized account profiling and management.
• Efficiently plan and control regional budgets.
• Participate and perform other duties as assigned by leadership.

Skills & Abilities

• Strong understanding of the ambulatory infusion market and its dynamics.
• Excellent verbal and written communication skills.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint) and CRM systems (e.g., Salesforce).
• Analytical skills for territory reporting and account assessment.
• Highly organized, solution-oriented, and capable of multitasking.
• Persuasive, motivational, and adaptable to change.
• Exceptional time management and problem-solving skills.
• Knowledge of sales processes and healthcare/pharmaceutical products (preferred).

Requirements

• Bachelor’s degree (preferred) or equivalent healthcare experience.
• 4-6 years of relevant experience in pharmaceutical, infusion, specialty pharmacy, or healthcare sales.
• Proven track record in outside sales, customer service, and business development.
• A minimum of 50% travel, nationally.