Offer summary

Qualifications:

Fluent in German and very good in English, both written and spoken., A completed degree or comparable qualification is required., Initial experience in sales or customer service is a plus., Strong organizational skills and ability to manage multiple tasks..

Key responsabilities:

Qualify incoming leads via phone, email, or digital channels.

Conduct initial needs assessments and evaluate sales opportunities.

Collaborate with sales and account management teams to develop leads.

Maintain and update customer contacts and activities in the CRM system.

Job description

Job Description

We are currently looking for dedicated support to join our growing Inside Sales team in the area of Inbound Lead Qualification for the German market. In this role, you will be primarily responsible for qualifying incoming inquiries, initiating first contacts, and effectively passing potential customers on to our sales team.

If you're ready to take the next step in your sales career as part of a passionate team and use your communication skills to create real value, we look forward to receiving your application!

Your Responsibilities:

Qualify incoming leads via phone, email, or digital channels
Conduct initial needs assessments and evaluate sales opportunities
Collaborate closely with the sales and account management teams to develop leads further
Maintain and update all customer contacts, activities, and notes in the CRM system
Conduct regular follow-ups with prospects and existing customers to identify upselling and cross-selling potential
Support the analysis of customer feedback to continuously improve our services
Ensure an outstanding customer experience from the very first point of contact

Your Qualifications:

Fluent German skills, both written and spoken (mandatory requirement)
Very good English skills, both written and spoken
A completed degree or a comparable qualification
Initial experience in sales, customer service, or a similar customer-facing role is a plus
Strong organizational skills, structured working style, and ability to manage multiple tasks at once
Interest in sales processes, digital tools, and modern customer communication
Willingness to learn, agility, and a high level of self-initiative

Personal Qualities We Value:

A digital native with curiosity for business and economic topics
High self-motivation and goal orientation
Strong communication skills with the ability to build trust
Keen attention to detail and persistence
Ability to adapt to different conversation partners and situations
Enjoy working as part of a team while being capable of working independently in a home office

Working Conditions:

100% Home Office
40-hour-week, Monday to Friday
Freelance Contract

Why us?

Part of an extraordinarily successful and elite performing team that has a unique multi-cultural environment and spirit
Attractive Salary including a performance-based bonus
Ongoing personal development through coaching and training as well as external courses, including promotions and growth positions
Occasional travel to our client sites including domestic and international client events
Max ASP is an inclusive and non-judgmental workplace, open to all backgrounds, nationalities, and genders

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About us

Since 2004 Max ASP has been providing world-class outsourced managed services for telemarketing, telesales, lead generation, appointment setting and inside sales (www.maxasp.com). As a professional service provider, we put our clients at the centre of our thinking. Our clients expect elite performance, and we have a fantastic track record of delivering significant value to our clients. We achieve this because we hire the best people, and we strive to adapt to an ever-changing digitalised world whilst continuously looking to improve on our sales and marketing practices.

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