Bachelor’s degree in information technology, Computer Science, Engineering, or related field, or equivalent experience., 3-5 years of experience in an agile product development environment, particularly in telecom BSS., Strong experience as a Product Owner with a focus on building scalable high-performance applications., Excellent communication, collaboration, negotiation, and analytical skills..
Key responsabilities:
Deliver new features for CSG’s cloud-based digital BSS Ascendon Platform.
Participate in PI planning and collaborate with stakeholders to clarify features and develop business use cases.
Produce user stories, define acceptance criteria, and maintain the defect backlog while prioritizing effectively.
Liaise with client services and customers to contextualize Product Management requests and ensure understanding of intent.
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CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
We are excited to learn more about you and your unique background.
At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.
We are looking for a Product Owner II who will:
The Product Owner II will be responsible for delivering new features from scratch for CSG’s cloud based digital BSS Ascendon Platform. An exciting opportunity currently exists for a Product Owner with extensive product development experience to join our growing R&D team.
Preparation and participation in PI planning – Work with Product Management and other stakeholders to understand and clarify candidate features; collaborate with Technical Leads and other Product Owners on cross-team features to develop business use cases and assist in developing Level 0 estimates. Support team by providing context around functional and non-functional requirements, dependencies and minimum viable product, resolving ambiguities and clarifying relative priorities.
Participation in sprint work – Produce stories and define acceptance criteria; refine backlog and adjust backlog priorities as necessary; guide team with through Q&A and clarification; assist with exploratory testing or other verification as needed; formally accepts stories with support from the team and story demos.
Grooming and facilitating defect backlog – Maintain team defect backlog; work with client services and other external groups to prioritise backlog effectively.
Maintain awareness of customer implementations – Contextualise Product Management requests by liaising with services, managed services and where possible, customers, so the intent of requests is deeply appreciated.
Is this opportunity right for you? We are looking for candidates who have:
Bachelor’s degree in information technology; Computer Science, Engineering, related field, or equivalent experience.
3-5 years of experience in an agile product development environment, building scalable high-performance complex applications.
Industry experience in telecom BSS.
Strong experience as Product Owner.
Communication and Collaboration Skills: Demonstrated ability to communicate complex concepts clearly and effectively, in written and verbal form, and participate in discussions with an aim to achieving shared understanding and a positive outcome.
Negotiation Skills: Demonstrated ability to engage in negotiation to drive towards a solution that is acceptable for all parties.
Decisiveness: Demonstrated ability to act decisively, gathering pertinent information and moving forward in a timely way.
Analytical skills: Demonstrated ability to break down business problems or high-level solutions into smaller units that can be understood and delivered by a team.
Location(s):
IN.Bangalore.Remote
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.