Offer summary

Qualifications:

8+ years of hands-on implementation experience in life sciences R&D or content management systems., 3+ years of consulting experience in global customer delivery projects., Proficiency with data engineering/management platforms and tools such as SQL, Python, or AWS., Experience in managing a team of consultants and rolling out new services or products..

Key responsabilities:

Lead migration services for clients in the US and Europe.

Manage a diverse team of leaders, architects, project managers, and consultants.

Act as a trusted advisor to customers on migration methodology and best practices.

Create and manage delivery tools, templates, and collaborate with account teams during the sales process.

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Systems is looking for a Migration Practice Manager who will become a leading member of our India Services team, providing migrations solutions for our global project teams implementing Veeva Vault R&D applications and Vault Platform cloud solutions to companies in the life sciences industry. You will lead customer migration implementations by providing expertise with data and document content migrations, Vault API, Vault migration tools, and Vault platform best practices. You will act as a customer advocate, working closely with other Veeva teams (Services, Product, Sales, Strategy) to ensure customer success today and in the future. You will be accountable for migration practice management, services delivery, people, and operational excellence across our R&D customer base and various Vault applications. This is a remote, full-time permanent role with Veeva.

What You'll Do

Lead migration services for our clients in the US and Europe

Manage a diverse team of leaders, architects, project managers, and consultants

Be a trusted advisor to customers on migration methodology, approach, and leading practices

Build and manage people for their personal and professional development

Establish and ensure adherence to methods and tools

Create and manage delivery, team management tools, templates, and estimators

Help create proposals, and collaborate with account teams, engagement managers, and practice teams during the sales process

Work with other practice areas for customer success and develop new offerings

Requirements

8+ years of hands-on implementation experience of packaged software and/or cloud applications for life sciences R&D space and/or content management systems (Documentum, Trackwise, Sharepoint, etc.)

3+ years of consulting experience as part of global customer delivery projects

Managed technical delivery in a global setting

Proficiency with one or more data engineering/management platforms, tools and/or utilities - database/SQL development, Python, AWS etc.

Built and managed a team of consultants

Experience rolling out new services or products

Based in Bangalore, Chennai or Pune

Nice to Have

Data and content migration experience

Proficiency in one or more pharmaceutical R&D domain areas such as Regulatory, Clinical, Quality, etc.

Perks & Benefits

Opportunity for rapid progression in a high-growth business

Health & wellness programs

Flexible vacation policies

1% charitable giving program

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

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