Offer summary

Qualifications:

2.5+ years of experience in property management or hospitality, focusing on short-term rentals., Familiarity with vacation rental platforms like Airbnb and VRBO, as well as property management software., Exceptional customer service and communication skills, emphasizing guest satisfaction., Strong organizational skills and problem-solving abilities to manage multiple properties effectively..

Key responsabilities:

Manage online listings on platforms such as Airbnb, VRBO, and Booking.com, ensuring accurate property descriptions.

Handle guest inquiries, reservations, and check-ins/check-outs to provide a seamless booking experience.

Coordinate cleaning and maintenance schedules to keep properties in excellent condition.

Monitor property performance metrics and implement strategies for improvement.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

2.5+ years proven experience in property management, hospitality, or a related field, with a focus on short-term rentals.
Familiarity with vacation rental platforms (e.g., Airbnb, VRBO) and property management software.
Exceptional customer service and communication skills, with a strong focus on guest satisfaction.
Ability to manage multiple properties and prioritize tasks in a fast-paced environment.
Strong organizational skills and attention to detail, ensuring properties meet high standards.
Problem-solving skills to address guest issues and operational challenges effectively.
Flexibility to work evenings, weekends, and holidays as needed to accommodate guest schedules.

Core responsibilities:

Manage online listings across platforms like Airbnb, VRBO, and Booking.com, ensuring accurate and attractive property descriptions.
Handle guest inquiries, reservations, check-ins, and check-outs, providing a seamless booking experience.
Coordinate cleaning and maintenance schedules to ensure properties are spotless and well-maintained.
Address guest concerns and resolve issues promptly to ensure a positive experience.
Monitor property performance metrics, including occupancy rates, reviews, and revenue, and implement strategies to improve them.
Conduct regular property inspections to identify necessary repairs or upgrades and coordinate their completion.
Develop and maintain relationships with vendors, contractors, and service providers for cleaning, repairs, and supplies.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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