Offer summary

Qualifications:

Proven experience as a Microsoft Dynamics CRM Developer with 2-3 years in the Sales module., Strong knowledge of CRM development and customization tools, including Power Platform and XRM., Proficiency in programming languages such as C#, JavaScript, and .NET for custom solutions., Familiarity with integrating Dynamics CRM with third-party systems using APIs and web services..

Key responsabilities:

Design and implement customizations within Microsoft Dynamics CRM, focusing on the Sales module.

Lead the integration of CRM with third-party systems and troubleshoot integration issues.

Collaborate with stakeholders to optimize sales processes and enhance reporting.

Provide ongoing support for CRM users, including training and issue resolution.

Job description

Role: Senior Microsoft Dynamics CRM Developer (Sales Module & 3rd Party Integrations)

Location: Remote (across India)
Job Type: Full-Time

Job Overview:

We are seeking an experienced and dynamic Microsoft Dynamics CRM Developer with deep expertise in the Sales module and third-party integrations, who will work closely with our key US stakeholders. The ideal candidate will have a strong understanding of CRM development, customization, and integration with external systems, ensuring smooth, efficient, and scalable solutions that align with business processes. As a key member of our team, you will be responsible for enhancing and maintaining our CRM platform, supporting various business units, and ensuring seamless data flow between systems.

Key Responsibilities:

CRM Development & Customization:

Design, develop, and implement customizations within Microsoft Dynamics CRM, particularly focusing on the Sales module.
Customize entity forms, workflows, business process flows, and dashboards to meet business requirements.
Develop custom plugins, JavaScript, and C# code to extend the functionality of the CRM platform.

Sales Module Expertise:

Configure and optimize the Microsoft Dynamics CRM Sales module, including Lead Management, Opportunity Management, Account Management, and Quote/Order management.
Collaborate with business stakeholders to optimize sales processes, improve sales automation, and enhance reporting and analytics.
Third-Party Integrations:
Lead the integration of Microsoft Dynamics CRM with third-party systems, such as ERP, marketing automation, and financial applications.
Develop and maintain integration solutions using APIs, web services, middleware, and other integration tools.
Troubleshoot and resolve integration-related issues, ensuring seamless data synchronization between Microsoft Dynamics CRM and external systems.
Collaboration & Support:
Work closely with business analysts, system architects, and end-users to understand requirements and translate them into CRM solutions.
Provide ongoing support for CRM users, including troubleshooting, resolving issues, and providing training as needed.
Contribute to system upgrades, patches, and new version rollouts.
Best Practices & Documentation:
Follow Microsoft Dynamics CRM development best practices and ensure code quality, scalability, and maintainability.
Document all customizations, configurations, and integrations for future reference and troubleshooting.

Required Qualifications:

Proven experience as a Microsoft Dynamics CRM Developer, with at least 2-3 years of hands-on experience, specifically within the Sales module.
In-depth understanding of Microsoft Dynamics CRM development and customization tools, including Power Platform, XRM, and Web Resources.
Strong knowledge and experience in integrating Dynamics CRM with third-party systems (ERP, marketing platforms, financial applications) using APIs, REST/SOAP web services, and other integration technologies.
Proficiency in programming languages like C#, JavaScript, and .NET to build custom solutions and integrations.
Experience with CRM configuration, customization, workflows, plugins, and data migration.
Strong understanding of the sales lifecycle and processes within the CRM platform.
Familiarity with Power BI or other reporting tools to support CRM reporting needs.
Preferred Skills:
Microsoft Certified: Dynamics 365 Developer Associate or other relevant certifications.
Experience with Azure Logic Apps, Microsoft Power Automate, and other integration platforms.
Knowledge of Microsoft Azure and cloud-based architectures for CRM and integrations.
Experience with Agile development methodologies and project management tools.
Soft Skills:
Excellent communication skills and the ability to work effectively with cross-functional teams.
Problem-solving mindset with a focus on delivering high-quality solutions on time.
Strong analytical skills and attention to detail.
Ability to handle multiple tasks and prioritize effectively.