Dell Brand Ambassador

Job Type:

Work Location:

Overview:

2020 Companies, in partnership with our client Dell, is seeking Alienware Brand Ambassadors!

Pay: $20 - $22 per hour

Location: Local tour within 90 miles of Austin

Are you engaging and enthusiastic? Can you deliver a world class customer experience with every interaction? Are you passionate about gaming and the latest and greatest technology? Then don’t miss the opportunity to work with one of the world’s leading technology brands, Dell Alienware. The Alienware Brand Ambassador will act as a brand steward at experiential marketing events to drive brand awareness and consideration.  

We are looking for someone who:

• Has an interest and knowledge in PC gaming and E-sports
• Is a “people-person” and can easily cultivate relationships and build excitement about the Alienware brand and products
• Passion for the community and engaging with different outreach groups
• Has a passion for teamwork and innovation
• Flexible Schedule with ability to work some nights and weekends

What’s in it for you?

• Competitive hourly pay starting at $20.00 per hour, paid weekly
• Next day pay on-demand with DailyPay
• Program fun, work exciting Sporting events!

Duties and Responsibilities:

• Has excellent verbal, written and active listening skills
• Working knowledge of social media platforms and tools
• Ability to learn brand knowledge quickly and effectively tailor selling points to customer needs
• Ability to update/maintain demo experience software that allows engaging customer interactions with products and promotes unique selling points
• Ability to build relationships with a wide range of stakeholders and customers
• Assist with the setup and breakdown of event equipment, furniture and materials
• Lift and move heavy objects as needed
• Provide crowd control and security during events
• Ability to lift and move heavy objects some weighing 100 lbs+
• Ability to stand for extended periods of time
• Ability to follow instructions, adhere to event guidelines, & knowledge of safety protocols
• Professional demeanor and appearance

Job Description:

Responsibilities:

• Elevate brand perception of Alienware within key demographics through experiential moments and customer interactions

• Ability to work with a wide range of demographics to include students K12, University students and adults

• Engage & interact with customers in 1:1 and large group settings with passion, energy, and knowledge of Alienware products

• Create a memorable and positive experience for customers

• Assist in event setup / breakdown of mobile lounge and able to lift 50-65 pounds with ease

• Distribute marketing materials, promotional items or additional collateral and products provided

• Capture event photos / video to be used for social media content

• Responsible for adherence to all liability, confidentiality, health, and safety requirements

Market Intelligence

• Complete daily reporting to track results which will include items such as: customer interactions, giveaways, leads, etc.

• Compile feedback and offer input on successes and improvements for each executed event

• Collect consumer insights

• Provide reporting of event data

Customer Experience

• Enhance the Alienware brand experience for customers

• Demonstrate and promote Alienware products

• Be the resource to answer questions, discuss product features and provide hands-on demonstrations

Brand Presence

• Confirm display devices are clean, functional, and available for customers to use

• Conduct survey of mobile lounge branded fixtures and displays and record findings

• Ensure Alienware brand standards are maintained by inspecting branded displays and marketing materials

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020 Companies, Inc. is required to comply with the National Labor Relations Act. Therefore, we will recruit and refer any and all applicants without regard to their protected concerted activities, including whether they have been involved in a class-action suit against 2020 Companies, Inc. for alleged violations of labor and employment laws. We acknowledge the right of employees to engage or to refrain from such activities.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.