Bachelor's degree in a related field., 5+ years of project management experience, preferably in translation or localization., Strong knowledge of the translation industry and its technology., Excellent interpersonal, organizational, and problem-solving skills..
Key responsabilities:
Plan, scope, and validate project requirements with clients.
Manage project budgets, timelines, and resources effectively.
Establish and maintain relationships with clients and internal teams.
Report project progress and financials to stakeholders regularly.
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For over 25 years, Welocalize has helped some of the world's largest organizations improve customer engagement through the power of localized content. Since our founding in 1997, we've been a leader in applying innovative technology and adopting AI to deliver the highest quality translations quickly, efficiently, and at scale. Our proven track record showcases tangible business outcomes, including higher marketing conversion rates, regulatory compliance, increased customer satisfaction and retention, intellectual property protection, higher adoption rates, and improved data with enhanced models.
At the heart of our innovation is OPAL, our advanced Service Delivery Platform, ensuring every translation is fast, effortless, and impeccably accurate. This technology, combined with our extensive network of over 250,000 linguistic experts in more than 250 languages, allows us to deliver multilingual content transformation services that are unmatched in quality and relevance.
Our global team of industry specialists is dedicated to enabling your teams to achieve global business outcomes. From translation and localization to NLP-enabled machine learning training data, and data annotation, we blend cutting-edge technology with human insight across every project.
The Project Manager is responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects. The Project Manager works with the client to understand requirements and engages the global team in the fulfilment of these requirements, crafting client solutions based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork.
The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment.
Main Duties
The following is a non-exhaustive list of responsibilities and areas of ownership of the Project Manager:
Project planning, scoping, requirements gathering and validation with client.
Identifying and working with the relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements.
Risk analysis and contingency planning (plan-do-check-act cycle). Leading the internal and external team to successful execution and delivery of client projects.
Creating schedule and monitoring timeliness of delivery.
Establishing and nurturing relationships with the customer, internal teams and external suppliers.
Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action).
Actively seeking ways to optimize delivery, client satisfaction, quality and profitability.
Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required.