Offer summary

Qualifications:

7-10 years of hands-on experience in Java development and L2+/L3 production support., Advanced expertise in Java/J2EE stack including Servlets, JSP, JDBC, Struts, Spring, and Hibernate., Proficiency in Unix/Linux scripting and IDE tools like Eclipse and NetBeans., Fluency in ticketing systems such as ServiceNow and Jira, along with ITIL frameworks..

Key responsabilities:

Provide L3 technical support for mission-critical Java-based applications in production environments.

Diagnose and resolve complex issues across Java/J2EE and multi-server environments.

Execute and validate code changes in production following SDLC compliance.

Collaborate with L2/L3 teams to troubleshoot incidents and monitor systems using schedulers.

Job description

Description

Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise™.

They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers, including Fortune 500 companies. They focus on leveraging next-generation technologies, including 5G, Blockchain, Metaverse, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, on enabling end-to-end digital transformation for global customers.

Our client is one of the fastest-growing brands and among the top 7 IT service providers globally. Our client has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 Global 100 Most sustainable corporations in the World by Corporate Knights.

We are currently searching for a L3 Support Java:

Responsibilities

Provide L3 technical support for mission-critical Java-based applications in production environments.
Diagnose and resolve complex issues across Java/J2EE (REST API, Servlets, Spring, Hibernate), multi-server environments (WebLogic, WebSphere, JBoss, Tomcat), and databases (DB2, Oracle, Sybase).
Execute and validate code changes (Java, Unix scripts, SQL) in production following SDLC compliance.
Collaborate with L2/L3 teams to troubleshoot incidents, problems, and changes using tools like ServiceNow and Jira.
Monitor systems using schedulers (Autosys, crontab) and ensure adherence to ITIL processes (Incident/Problem/Change Management).

Requirements

7-10 years of hands-on experience in Java development AND L2+/L3 production support.
Advanced expertise in:
Java/J2EE stack: Servlets, JSP, JDBC, Struts, Spring, Hibernate.
Unix/Linux scripting (shell, Perl) and IDE tools (Eclipse, NetBeans).
CI/CD pipelines (Git, Jenkins) and application servers.
Proven ability to debug and modify code in production environments.
Fluency in ticketing systems (ServiceNow, Jira) and ITIL frameworks.
Advanced Oral English.

Desired:

Experience with job schedulers (Autosys, procmon).
Familiarity with disaster recovery and high-availability systems.

Languages

Advanced Oral English.
Native Spanish.

Note:

Fully remote

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Requirements

Requirements

7-10 years of hands-on experience in Java development AND L2+/L3 production support.
Advanced expertise in:
Java/J2EE stack: Servlets, JSP, JDBC, Struts, Spring, Hibernate.
Unix/Linux scripting (shell, Perl) and IDE tools (Eclipse, NetBeans).
CI/CD pipelines (Git, Jenkins) and application servers.
Proven ability to debug and modify code in production environments.
Fluency in ticketing systems (ServiceNow, Jira) and ITIL frameworks.
Advanced Oral English.