IB Temporary - Medical Information Specialist

Company Overview
ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient’s natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient’s immune system and treat the host rather than just the disease.

Why ImmunityBio?
• ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases.
• Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California.
• Work with a collaborative team with the ability to work across different areas of the company.
• Ability to join a growing company with professional development opportunities.

Position Summary

The IB Temporary - Medical Information Specialist will be accountable for aligning, implementing, and integrating systems, tools, technologies, and processes for Medical Information and Medical Communications from an operations perspective, as it relates to inquiries from a global contact center processing Medical Affairs Information requests for ANKTIVA (nogapendekin alfa inbakicept-pmln) with Bacillus Calmette-Guérin (BCG) for the treatment of adult patients with BCG unresponsive nonmuscle invasive bladder cancer (NMIBC) with carcinoma in situ (CIS) with or without papillary tumors, global investigator site inquiries, and patient/caregiver Inquiries about eligibility into our Clinical Trial programs.  The role will ensure professional standing and integrity with patients, caregivers, and healthcare professionals through high-quality and aligned medical information and communication.

Essential Functions

• Responds and/or resolves escalated inquiries from unsolicited consumers, health care professionals and other external customer requests for medical and safety information received via telephone, website/e-mail, and/or letter in the ImmunityBio call center.
• Composes standard response documents (SRDs), seeks Medical | Legal | Regulatory approval for new SRDs; researches and writes custom responses; and supports the development of medical information standard operating procedures (SOPs).
• Provides labeled and unlabeled efficacy, safety, and related scientific information responses in accordance with regulatory requirements, industry standards and client
• Identifies, documents and reports adverse events, special situation events and product complaints in an accurate, clear, and concise manner to Pharmacovigilance.
• Reviews and confirms eligibility for current clinical trial programs, and if applicable, connects patient/caregiver with appropriate clinical trial contact.
• Creates compelling and impactful medical materials for patients, healthcare providers (HCPs), and population health decision makers, including field medical decks, evidence submissions, and medical response documents.
• Participates in Medical Review Committee activities and supports clinical operations across ImmunityBio’s oncology portfolio.
• Formulates and provides accurate responses utilizing approved labeling and company standard responses, published literature and other data. Assists with writing custom medical information responses utilizing this data.
• Logging all enquiries handled in an accurate, comprehensive, and timely fashion
• Adheres to company privacy policies, ensuring any confidential information or personal data and Data Privacy regulations
• Comply with the Company’s health and safety policies.
• Performs other activities as assigned.

Education & Experience

• An advanced scientific degree (PharmD, MD, or PhD) required
• 2+ years of industry experience in a pharmaceutical Medical Affairs setting required
• 2+ years of Medical Information and Medical Communication Operations experience required
• Professional experience in call center operations, Medical Information Inquiry tracking, Standard Response Letter writing, and medical operations policies required.
• Prior experience in Oncology (Prostate, Bladder Cancer, Lung Cancer, Glioblastoma, Colo-Rectal Cancer) is a plus.

Knowledge, Skills, & Abilities

• Ability to handle confidential and sensitive information with discretion and show good judgement, compassion, honesty, integrity, and trust building behaviors in all dealings is essential and required.
• Knowledge of HIPPA and other federal guidelines
• Excellent verbal and written communication skills, as the position will interface potentially key opinion leaders, patients, caregivers and senior leadership team members within ImmunityBio.
• An ability to effectively communicate, collaborate and deliver an excellent work product in a fast-paced, and rapidly changing and dynamic environment.
• Working knowledge of medical terminology, pathophysiology, pharmacology, regulations and industry standards.
• Excellent customer-service orientation to talk with patients and caregivers interested in clinical trials managed by ImmunityBio.
• Self-motivated, with initiative and the ability to take ownership of, and follow through with specific tasks.
• Ability to multi-task and shift priorities quickly while working under tight deadlines.
• Proficient in Microsoft Office computer applications.

Working Environment / Physical Environment

• This position will work remotely.
• Regular work schedule is Monday – Friday, within standard business hours.  Flexibility is available with manager approval.
• Possible travel up to 1 day a month.

The hourly pay range for this position is below. The specific rate will depend on the successful candidate’s qualifications, prior experience as well as geographic location.

$162.00 (entry-level qualifications) to $180.00 (highly experienced) hourly

ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options • Health and Financial Wellness Programs • Employer Assistance Program (EAP) • Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability • Healthcare and Dependent Care Flexible Spending Accounts • 401(k) Retirement Plan with Company Match • 529 Education Savings Program • Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks • Paid Time Off (PTO) includes: 11 Holidays • Exempt Employees are eligible for Unlimited PTO • Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day •  We are committed to providing you with the tools and resources you need to optimize your Health and Wellness.

At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.