Production Support Administrator

Description

HFA is looking for a detail-oriented and proactive Product Support Administrator to join our Power System team. In this essential administrative role, you will provide key support to ensure project data is accurately entered, deliverables are tracked, and milestones are met on time. You will assist with retrieving client documents, coordinating with local authorities and utility companies, scheduling site visits, and uploading completed deliverables to client repositories. The ideal candidate will possess strong communication and organizational skills, a keen eye for detail, and the ability to manage multiple tasks efficiently. As part of a collaborative, people-first culture, this role offers an exciting opportunity to contribute to the success of our projects while growing within a dynamic team.

Job Responsibilities

Our Product Support Administrator is responsible for providing administrative and data entry support to our Power System team for project deliverables. This role is critical to the success of our team in ensuring project data is downloaded and deliverables are completed, tracked, organized, and delivered on time with a high level of quality. Specific project related deliverables and tasks will also be the responsibility of this role.

• Proficiency in basic computer programs, such as Microsoft Word, Excel and PowerPoint
• Proactive and organized - the candidate effectively manages multiple concurrent projects and tasks while maintaining attention to detail
• Must possess strong verbal/written communication skills, the ability to produce work independently, and effectively coordinate with team members
• Ability to prioritize multiple tasks to ensure project milestones are effectively achieved
• Self-motivated and focused to complete tasks with minimal oversight
  
  
  

Job Duties

• Retrieve client documents for the teams to use to complete projects
• Request information from local authorities and utility companies using project templates
• Assist team and subcontractors in scheduling onsite visits to clients’ sites
• Enter dates and project data in clients project database
• Upload completed project deliverables to client repository
• Data entry to complete specific project related deliverables
  
  
  

About HFA

HFA is a multidisciplinary architectural, engineering, and interior design firm who thrives in a people first driven environment. We build partnerships based on the integration of design thinking and project delivery. We believe that our people are our greatest asset, and we have developed a people-centric culture where we value our people at all levels. With a focus on well-being, we offer competitive salaries and a comprehensive benefits package including medical, dental, vision, disability, and life insurance, a 401(k) with company match, an employee stock ownership plan (ESOP) and a flexible work schedule.

Our team members have access to professional development opportunities and learning stipends to pursue professional growth, and we take any chance we can get to recognize and reward our people for their amazing work.

Qualifications

Management Requirements: None required

Experience : 0-2 years of basic administration experience

Education Requirements : Bachelor’s degree in Business Admin preferred

but not mandatory

Licensure Requirements : None required