Offer summary

Qualifications:

Fluency in Spanish and English, both written and spoken., Strong communication skills with a customer-focused attitude., Ability to remain calm in stressful situations and solve problems effectively., Previous experience in emergency services or roadside assistance is a plus..

Key responsibilities:

Provide exceptional customer support in Spanish for roadside assistance inquiries.

Assist customers with emergency situations, including breakdowns and accidents.

Coordinate assistance services and communicate effectively with service providers.

Document customer interactions and maintain accurate records.

Job description

Patrique Mercier Recruitment is thrilled to announce an excellent entry level position for a Spanish Speaking Customer Support representative for the Roadside Assistance Department in Greece with a relocation package!

Join a leading company dedicated to providing top-notch support and services to customers in need of immediate assistance!

In this vital role, you will assist Spanish-speaking clients with a variety of roadside assistance inquiries, ensuring they receive timely and effective support during challenging situations. Your empathetic approach and problem-solving skills will greatly contribute to customer satisfaction and peace of mind.

Be a part of a compassionate and dynamic team where your contributions make a real difference. Help drivers get back on the road swiftly while developing your career in a supportive environment!

Responsibilities

Provide exceptional customer support in Spanish for roadside assistance inquiries
Assist customers with emergency situations, including breakdowns and accidents
Coordinate assistance services and communicate effectively with service providers
Document customer interactions and maintain accurate records
Resolve issues promptly and efficiently with a customer-first mindset
Collaborate with team members to continuously improve service quality

Requirements

Fluency in Spanish and English, both written and spoken
Willingness to relocate to Greece - Work from home only within Greece
Strong communication skills and a customer-focused attitude
Ability to remain calm and composed in stressful situations
Detail-oriented with excellent problem-solving abilities
Ability to work effectively in a fast-paced environment
Previous experience in emergency services or roadside assistance is a plus
Team player with a positive, proactive approach

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
Free Greek Lessons, Engagement Activities

Required profile