Offer summary

Qualifications:

High school diploma or equivalent required; Bachelor's degree preferred., 1-2 years of experience in client management, account management, or project management., Familiarity with customer or development ticketing systems is preferred., Proficiency in Microsoft Office or equivalent programs is required..

Key responsabilities:

Assist in setting up partners and implementing their products with GMetrix systems.

Coordinate projects and tasks with internal teams such as marketing and operations.

Maintain partner product health and ensure necessary resources are available.

Track and monitor projects for new product offerings and manage communications with partners.

Job description

Title: Partner Success Coordinator

Location: Remote-UK

Salary: Up to £35,000 / annually

About PSI

About the Role

The Partner Success Coordinator at PSI supports the GMetrix business through daily operational tasks relating to the administration and implementation of content and service partners. This role reports to the Partner Success Manager.

This role is a full-time permanent position, flexible from Monday to Friday during typical office hours. This role can be performed remotely.

Role Responsibilities

Help setup partners and implement their products with the GMetrix systems.
Help coordinate projects and tasks with internal teams (marketing, operations, and development).
Maintain overall partner product health and viability, ensuring full offerings are enabled with necessary resources, then updating when needed.
Track and monitor projects for new product offerings and releases, while coordinating needs between internal and external users (partners, subject matter experts, and the content team).
Maintain sales enablement files for partner products.
Assist with general account management for partnership, coordinating reports, communications, and support needs.

Knowlege, Skills and Experience Requirements

High school diploma or equivalent education al level expected. Bachelor’s degree level preferred.
1-2 years experience in client management, account management, program or project management, or a related field.
Experience using customer or development ticketing systems is preferred.
Experience with project management tools like Monday is preferred.
Proficiency with Microsoft Office or equivalent programs is required (spreadsheets, word processing, presentations, email, meeting/messaging platforms, etc.).

Benefits & Culture

Required profile