Career Opportunities: Content & Collaboration Services (CSS) Systems Analyst (69541)

Role Responsibilities

Are you a creative Information Technology professional that enjoys solving problems and creating innovative results for clients? Do you pride yourself on your friendly client service, good listening skills, and attention to detail? If so, the ministry of Technology and Innovation has the perfect opportunity for you in our Content & Collaboration Services (CSS) Systems Analyst role. 

Reporting to the Team Lead, Collaboration and Content Services, this position is responsible for consistent delivery of services provided by the Collaboration & Content Services team. The role supports service-related work including new development and configuration; system/application maintenance and support; multiple projects support; technical consultation/expertise; Electronic Information Management (EIM) expertise; maintaining customer relationships; and ensuring compliance with GoA standards/policies/practices/etc.

By leveraging these digital accelerator services, partners (both technical and business led) are able to spin up advanced & powerful solutions with incredible speed, precision, and confidence, all in a well-supported environment. The role is partly responsible for ensuring critical and vital records needed to protect the lives of Albertans are available 24/7 for accountable platforms

To be successful in this position, you will demonstrate the ability to:

• Develop, enhance, maintain, and bug fix applications and databases used to support services while ensuring quality and integrity of delivery.
• Participate in system analysis and requirements consultation ensuring requirements are well understood; documented; and adhere to GoA standards/policies/practices/etc.
• Participate in systems design, enhancements, and maintenance to ensure the GoA meets industry best practices and follows all GoA standards, policies and practices.
• Provide input on system architecture, maintenance, system configuration, and system support of EIM systems as required.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Some of the competencies important for this position are:

• Creative problem solving.  The systems analyst requires problem solving abilities to analyze technical, complex systems requirements and implement optimized solutions to address client needs and system requirements.
• Agility.  A high level of organizational skills is required to simultaneously coordinate multiple projects or tasks with tight timelines.
• Drive for results.  The systems analyst understands the goals and priorities of the departments and maximizes resources to achieve those goals and priorities. 
• Systems Thinking.  With integration of systems and business, the systems analyst must consider the impacts a solution may have on other applications, OCCIO&T teams and business.
• Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
   

Qualifications

Required:

• University degree in a related field such as Computer Science, Information Technology. 
• 2 years of related experience in supporting the design, development, and maintenance of EIM (Electronic Information Management).
• Experience in software development. 

Equivalencies:

• A related two-year diploma in related discipline from a recognized post-secondary institution and four (4) years related experience; or
• A related one-year certificate from a recognized post-secondary institution and five (5) years related experience.

Assets: 
Preferred technical skills and knowledge:

• Knowledge of OpenText Content Server 10.x server administration.
• Knowledge of OpenText Content Server 10.x Web Services, workflow development and LAPI development.
• Knowledge of OpenText Content Server 10.x extensions including:
  • Extended ECM, Spider, XML Workflow, Electronic Signatures, Active view, Object Importer, Content Intelligence, WebReports, CLM Services For Sharepoint, Blazon, and Brava! 
• Knowledge of Oracle UCM and associated extensions.
• Knowledge of Documentum and associated extensions.
• Knowledge of Kofax Capture Server administration and development.
• Knowledge of Adlib Server administration.
• Knowledge of MSSQL 2016, and MSSQL 2016 Server Utilities.
• Adherence to programming principles, techniques, practices, logic and database design.
• Adherence to application design and change management procedures.
• Knowledge of Windows 10 – Operating System, Microsoft Office software, and Open Text Livelink. 
• Knowledge of Windows Server 2016 including security configuration, security configuration and IIS configuration.
• Detailed knowledge of data and its relationships so that appropriate database scans for adhoc queries by clients and management can be generated.
• Ability to develop and debug code in HTML, HTML5, VBA Script and JavaScript.
• Ability to develop and modify code in PowerShell and Batch files.
• Ability to develop and debug code in C# (.NET 4 or later), VB Script and MS SQL (2008 and later) may be required.
• Ability to develop and modify Cascading Style Sheets may be required (CSS).
• Ability to develop in ASP.NET using the Model View Controller (MVC) architecture with Entity Framework may be required.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
 

Notes

Term of Employment: Permanent, Full-time position    
Hours of Work: Monday to Friday, 36.25 hrs/week - Monday to Friday
Location: Remote across Alberta  

This position is eligible for remote work. You must reside in Alberta to work remotely. 

Final candidate will be required to undergo a security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. 

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

 

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Christmas closure directive – https://www.alberta.ca/christmas-closure-directive.aspx
• Special leave directive – https://www.alberta.ca/special-leave-directive
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.