Operations Assistant

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

2-3 years of data entry and administrative experience, Proficient with Google Workspace, Salesforce, and Slack, Strong interpersonal skills and detail-oriented, Excellent communication, multi-tasking, and time management skills..

Key responsabilities:

  • Enter and update data in Salesforce and Monday.com for service delivery tasks.
  • Ensure accurate and timely data entry to trigger automated workflows.
  • Coordinate with multiple sub-teams to keep service orders up to date.
  • Review expense and customer invoices for accuracy and adherence to policy.

Concentric logo
Concentric Security & Investigations SME https://www.concentric.io/

Job description

Are you interested in joining an organization with a global reach? At Concentric, “We Manage Risk Everywhere to Keep People Safe.” If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for!

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.  

Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: 
 
Integrity – Collaboration - Relationships – Excellence – Creativity - Results  

We are currently looking to hire an Operations Assistant to join our Corporate team in Kirkland, Washington! 

*This position allows for a Remote work arrangement from within the United States.*

JOB DESCRIPTION

This role provides time-sensitive, accurate administrative support to multiple service delivery teams within the company. Specifically, it entails entering data and updating records in operational systems that rely on the accuracy and timeliness of the data. The internal “customers” you serve are the members of our client-facing service delivery departments, based across the US, UK, South Africa, and Mexico. 

RESPONSIBILITIES

  • Enter data in Salesforce and Monday.com (or other similar systems for project/task management and sales order tracking) based on proposals, requests for services, and active service delivery tasks.
  • Ensure both accurate and timely data entry and record updating so that the automated workflows in the systems can trigger important alerts and tasks for other business units. 
  • Coordinate with up to 16 distinct sub-teams within our service delivery team to ensure that all tasks, service orders, and sales orders are kept up to date in the critical systems daily. 
  • As directed, review expense reports for accuracy (report matches receipts) and adherence to policy
  • As directed, review customer invoices for accuracy, making sure invoices match the actual project/service delivery details. 
  • As directed, review subcontractor invoices for accuracy based on the details of the project/service they were assigned to support
  • Demonstrate a command of Salesforce & Monday.com systems utilized and ensure that information entered is consistent. 
  • Prioritize work in a manner that addresses the needs and priorities of other departments or process owners.
  • Demonstrate flexibility in working with various employees and departments to both ensure timely procedural completion while demonstrating teamwork and an eagerness to help others.

 REQUIRED QUALIFICATIONS: 

  • 2-3 years prior data entry and administrative experience 
  • Technically savvy and proficient with Google Workspace, Salesforce, & Slack
  • Experience and success working in fast-paced environments with time-sensitive tasks and deadlines
  • Strong interpersonal skills 
  • Proven experience with confidential and sensitive information
  • Detail-oriented, organized, and efficient
  • Excellent skills in communication (in-person and virtual), multi-tasking, and time management
  • This position requires up to 10% travel

PREFERRED QUALIFICATIONS

  • 3+ years prior administrative experience 
  • Previous experience with Monday.com systems
  • Previous experience supporting cross-functional teams and multiple stakeholders, including senior leaders or senior managers

COMPENSATION & BENEFITS

  • 100% Employer-paid medical, dental, and vision benefits
  • Medical selection of PPO or HDHP, including HSA employer contribution
  • Medical FSA
  • Dependent Care FSA 
  • Employer-paid insurance: life, STD, LTD, and AD&D 
  • 401k including employer match & immediate vesting
  • 11 paid holidays 
  • Paid leave (vacation, sick, parental, volunteer) 
  • Annual Health & Wellness Benefit
  • Generous Fertility/Adoption benefit
  • National discount employee program
  • Employee Assistance Program for personal needs
  • Access to the Learning Management System
Seattle, Washington Pay Range
$25$30 USD

Concentric acknowledges the systemic barriers in the security industry and recognizes that removing those barriers will require a collaborative and conscious effort. Concentric is committed to programs and initiatives around diversity, equity, and inclusion that better our organization and our greater community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Concentric Advisors is committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page. 

 

Required profile

Experience

Industry :
Security & Investigations
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Time Management
  • Teamwork
  • Detail Oriented

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