Commercial Banking Manager

Commercial Banking Manager

Permanent

Hybrid - Swindon, Bristol, Cardiff, etc*

We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing out the best in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.

What You Will Do

• As one of our Commercial Banking Manager at Metro Bank you will work as part of our Regional Commercial team and you will cover the M4 corridor west*, playing a key role in delivering our business model by maintaining and growing a commercial lending book
• Create and maintain a portfolio of Commercial Banking SME customers, through business development and promotion of the Metro Bank relationship banking brand and our products
• Make lending decisions to support Metro Bank’s business objectives whilst reinforcing the correct Metro Bank operational processes and ensuring we get things right the first time for our customers
• Build key relationships with internal stakeholders
• Maximise customer relationship, whilst remaining compliant during customer interactions with awareness of Treating Customers Fairly (TCF)
• Be responsible for credit risk and financial crime risk of your portfolio
• Support retail colleagues in local Stores, working collaboratively to generate new business and achieve great results for our customers

*You will be based from home and work hybridly, developing and maintaining a portfolio of SME customers in your local area and the surrounds. Therefore, if you live/work in this part of the country, including Cardiff, Bristol, Swindon, etc, and have the experience we're looking for (see below!), please do apply!

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What You Will Need

• Experience in commercial/SME business development, including new business generation, within a banking/financial services requirement
• Sound knowledge of commercial banking, with experience/ability to understand and write credit papers to the required level
• Portfolio and relationship management experience within a financial services environment, including a track record of generating new business
• Excellent communication and customer/client relationship management, passionate about relationship-led banking
• To be proactive to meet/exceed the objectives of the role
• Proven ability to build rapport internally and externally
• Awareness of financial crime and "what good looks like"
• To understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

Our promise to you…

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!)
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!