Bachelor's degree in Business Administration or related field., Proven experience in partner management or business development., Strong communication skills in English, both written and verbal., Ability to analyze data and generate reports for strategic decision-making..
Key responsibilities:
Manage relationships with key partners to drive business growth.
Conduct regular meetings with partners to discuss performance and opportunities.
Prepare and present reports on partner performance metrics.
Collaborate with internal teams to align partner strategies with company goals.
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Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, weβre improving everyday life. See how at www.cognizant.com or @cognizant.
Role-Description
Partner Specialist is a dedicated POC for our partners who works through all the stages of business development to build and grow their business and provide the best experiences for end customers. Partner Specialist core responsibilities include:
Responsibilities
Product/service sales, upsell (inbound, outbound)
Execute daily outbound phone calls/emails, contact decision makers, build quick rapport and assess needs
Explain technical products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs
Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating products.
Develop and lead outbound campaigns from idea-generation through to initial pitch and pipeline qualification
Lead and contribute to team projects to develop and refine our sales process
Develop and codify best practices and sales workflows for interactions with prospects
Achieve or exceed monthly sales quota
Reach out to existing customers to pitch new ancillary products or increase spend in products currently used
Troubleshoot small technical setup issues or route them to relevant teams.
Renewals (Cloud)
Manage the customer renewal sales process, identifying up-sell and cross-sell opportunities within your accounts, and closing these agreements before contract expiration
Educate customers on Digital and products.
Participate in the design, development, and implementation of programs to increase Cloud renewals business.
Analyze data trends, market dynamics and customer performance, identify opportunities and create implementation plans to maximize results
Supporting the regional leads and partner community with training, materials and ongoing support
Engage and coordinate internal groups as needed to resolve customer issues and maximize customer retention.
Increase number of upgrade executions
React to client business needs and adapt internal procedures to provide services
Manage daily renewal opportunities in CRM system
Work with account managers to provide clarity around executing upgrades
Qualifications And Experience
Min 2-5 years of experience working in B2B sales environment from SaaS/IaaS/PaaS domain
Bachelor's degree in business, Management, Sales, Marketing or related field (Technical degree is desired)
Understanding of Cloud computing concepts and competitive landscape in the Cloud Service Providers world is good to have
Primary language: English: C1 (assessment required), Non-English: Native speakers
Experience working on sales targets and achieving them
Knowledge of working on CRM tools
Organized and has sales pipeline management, time management skills and prioritization skills
Ability to connect and add value to a broad range of customers, with great interpersonal and listening skills
Outgoing and confident in outbound phone sales with a great phone manner; can handle a complex sales cycle that will have multiple contacts within a company
Thrive in a fast-paced, high-growth, rapidly changing environment
Proven success in acquiring new clients as well as experience cold calling and presenting sales pitches.
Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
Coachable in the moment; provide feedback/suggestions/recommendations and able to incorporate and iterate sales pitch and positioning
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.