IS Clinical Applications Associate Analyst (Inpatient)

Job Description Nemours is seeking an IS Clinical Applications Associate Analyst (Inpatient), Full-Time, to join our Nemours Children's Health team in either Wilmington, Delaware or Orlando, Florida. This is a hybrid position (both onsite and remote). This position is responsible for providing direct support to end users in the efficient and accurate utilization of IS clinical applications, bedside technology and the electronic medical record. Associate Analysts participate in building, testing and validating new functionality and engaging in custom configuration activities. Associate Analysts perform in-depth analyses of workflows, data collection, report details and other technical issues associated with clinical applications. The Associate Analyst should have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users. The role of this position includes acting as a change agent, educator and resource in advancing the strategic mission of Nemours, while advancing knowledge and avoidance of data systems risks. Job Responsibilities Achieve and maintain application specific certification in accordance with vendor requirements when available. Provide site specific, on call support and first line support to end users with the goal of enhancing and elevating proficiency in use of IS clinical applications, bedside technology and the electronic medical record. Conduct clinical workflow analysis and assess need for workflow redesign and process improvement. Assist in configuring clinical applications to meet the requirements of clinical departments while maintaining and promoting enterprise standards for the electronic environment. Participate in the evaluation, testing and validation of new release and upgrade functionality. Develop project management skills and utilize project management methodology in daily work to ensure achievement of project goals. Facilitate change and employ change management methods in advancing innovation, technology and decision support. Respond to assigned ServiceNow tickets within the defined timeframes. Job Requirements Associate's Degree required. Internal candidates only: Equivalent work experience may be considered for internal candidates in lieu of education requirements. Minimum of one (1) to three (3) years experience required. Minimum of one (1) year experience in a clinical setting preferred. Prior Nursing, Clinical experience, or Healthcare Operation experience preferred. If an RN or other Clinical Provider must maintain that license. Achieve and maintain one or more application specific certifications in accordance with vendor requirements required. Application specific certifications as required. Strong software and application knowledge. Project Management experience preferred. About Us Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income. As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever. Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. To learn more about Nemours Children’s and how we go well beyond medicine, visit us at www.nemours.org .