Bachelor's degree in Business Administration or related field., Strong communication and interpersonal skills., Proficiency in project management tools and customer support software., Ability to multitask and prioritize effectively..
Key responsibilities:
Coordinate customer support activities and ensure timely responses to inquiries.
Manage project timelines and deliverables, ensuring alignment with client expectations.
Facilitate meetings with clients to gather requirements and provide updates.
Prepare reports on project status and customer feedback for management review.
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