Virtual Dental Receptionist for US client

WE ARE HIRING A REMOTE VIRTUAL DENTAL RECEPTIONIST!
Apply Here: https://ph.mymountainmover.com/apply/

Job Overview:
We’re seeking a detail-oriented and experienced Virtual Dental Receptionist to provide remote administrative and customer service support to US-based dental clinics. This role involves managing patient communication, appointment scheduling, and insurance verification using US dental software.
Preferred candidates have 2+ years of virtual experience with US dental offices, but we also welcome Philippine-licensed Dentists or Dental Medicine graduates with 2+ years of relevant clinical experience.
Salary: Starting at $1,042/month (final offer based on experience)
Shift: Graveyard (US Time) – Monday to Friday, 8 AM–5 PM

Key Responsibilities:
Remote Patient Interaction:
Handle calls, emails, and inquiries from US patients
Schedule appointments and send confirmations
Provide service and policy information
Conduct virtual check-ins and follow-ups
Resolve patient concerns professionally

Administrative Support:
Manage schedules using software like Dentrix, Eaglesoft, or OpenDental
Maintain accurate patient records (HIPAA-compliant)
Process payments and assist with insurance claims
Perform insurance verification and pre-authorizations
Handle digital correspondence and filing

Virtual Office Support:
Collaborate with US clinic staff
Organize digital files securely
Follow US dental office protocols

Qualifications:

Experience:
2+ years of experience as a Virtual Dental Receptionist for US clinics (preferred)
OR Philippine-licensed DMD or Dental Medicine graduate with 2+ years of relevant experience
Strong understanding of US dental operations and insurance
Familiar with HIPAA and patient confidentiality

Communication:
Excellent spoken and written English
Professional and clear communication via digital channels
Strong interpersonal skills

Technical Skills:
Proficient in dental software (Dentrix, Eaglesoft, OpenDental)
Skilled in Microsoft Office and Google Workspace
Fast and accurate typing (30+ WPM)
Reliable high-speed internet with backup
Dual monitor setup highly preferred
Personal WFH setup that meets technical requirements

Additional Requirements:
Strong organization, multitasking, and time management
High attention to detail and data accuracy
Professional demeanor and dedicated home workspace
Full-time availability for graveyard shift (US Time)
Willing to participate in virtual interviews, assessments, and Free 5-Day Client Preparatory Training