Head of Human Resources

At EyeCarePro, we lead the way in digital marketing for eyecare professionals, where our commitment to excellence isnt just a goal its a legacy. We are proud to have been honored with the EyeVote Award for five consecutive years in Online and Social Media Marketing Services, a testament to our passion for quality, innovation, and client success.

Our team thrives on meaningful collaboration, empathy, and continuous improvement. We combine professionalism, a helpful spirit, and a data-driven approach to deliver exceptional results. Innovation and proactive reliability drive us, ensuring we stay ahead of the curve always learning, always growing.

Joining EyeCarePro means being part of a culture that celebrates excellence, nurtures growth, and values every team member. As our new Head of Human Resources, you will play a vital role in sustaining and enhancing this culture across a diverse, global team.

Position Overview

As the Head of Human Resources, you will be instrumental in shaping our HR strategy, driving talent development, and fostering a positive, high-performing environment. This strategic leadership role requires operational excellence, international HR expertise, and a true passion for employee engagement and organizational success.

Key Responsibilities

• Global HR Strategy: Design and implement innovative HR strategies aligned with international laws, cultural contexts, and business goals.

• Collaborative Leadership: Partner with global leadership to support business operations through consistent HR practices.

• Trusted Advisor: Provide daily guidance on HR matters to management and employees across different time zones and locations.

• Data-Driven Decisions: Conduct surveys, analyze HR metrics, and recommend action plans to enhance organizational performance.

• Culture & Employee Relations: Strengthen our company culture by ensuring fair, consistent application of policies and resolving employee issues effectively.

• Workforce Planning & Succession: Lead global workforce planning initiatives and succession strategies to support future growth.

• Talent Acquisition & Development: Drive recruitment, retention, and career growth programs aligned with business needs.

• Performance Management: Facilitate goal setting, performance reviews, mentorship programs, and career development initiatives.

Skills and Competencies

• International HR Expertise: Strong knowledge of global HR practices, laws, and cultural nuances.

• Business Acumen: Deep understanding of the digital marketing and agency sectors.

• Data Literacy: Ability to interpret and leverage HR data for strategic decision-making.

• Effective Communication: Outstanding verbal and written communication skills across diverse audiences.

• Change Management: Skilled in leading change initiatives in dynamic, fast-paced environments.

• Strategic Leadership: Proven ability to design and execute HR strategies and lead HR teams.

• Conflict Resolution: Expertise in mediation and negotiation.

• Tech-Savvy: Proficient in HRIS systems and project management tools.

Behaviors We Value

• Client-First Mindset

• Meticulous Attention to Detail

• Integrity and Initiative

• Positivity and Empathy

• Resilient and Tenacious

• Collaborative Team Player

• Innovative and Forward-Thinking

• Results-Oriented and Deadline-Driven

• Strong Emotional Intelligence

Qualifications

• Bachelors degree in Human Resources, Business Administration, or related field (Honors/Masters preferred).

• 8-12 years of progressive HR experience.

• Minimum 5 years in a Head of HR or Executive-level HR leadership role.

Work Requirements

• 100% Remote work from anywhere.

• Work Hours: 8 AM 4 PM EST, Monday to Friday.

• Must provide your own:

  • Computer, monitors, and essential equipment.

  • Quiet, professional workspace.

  • Reliable, high-speed internet.

  • Load-shedding backup (if applicable).

Benefits

• Competitive salary and paid time off.

• Professional growth and development opportunities in a fast-scaling, innovative company.

• Opportunity to shape a global HR operation and culture.

• Supportive, collaborative, and forward-thinking work environment.

• Flexible working arrangements in a fully remote setting.

Why Join Us?

• Lead a Global HR Transformation: Drive strategic HR initiatives that shape the future of our organization.

• Innovative and Diverse Team: Work alongside passionate, growth-oriented colleagues from around the world.

• Make a Real Impact: Influence the employee experience and organizational success on a global scale.

• Award-Winning Excellence: Be part of an organization recognized for leadership and innovation in the eyecare industry.

• Future-Forward Culture: Join a company that's shaping the future of digital marketing for eyecare professionals.

We hope youll consider becoming part of our forward-thinking team at EyeCarePro!