10+ years in customer-facing and support roles, 15+ years of industry experience, Strong understanding of technical security solutions and risk exposure, Excellent communication and organizational skills..
Key responsibilities:
Understand customer business needs and develop IT transformation roadmaps
Collaborate with sales and solutions teams to design security solutions
Deliver workshops on emerging technologies and operational efficiencies
Lead proposal creation and represent SHI at industry events.
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Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
This role will identify customers' business needs and assist them in developing their Cybersecurity Security Strategies. This individual will perform strategic consulting, workshop delivery, and project roadmaps and strategize in the design of solutions mapped to the customer's business objectives. Working closely with the sales teams and cyber practice, the goal is to identify technical opportunities and shape them into solutions.
This position is remote with a Home Office setup as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but not limited to:
Strive to understand our customer’s business needs and assist them with developing roadmaps for their IT Transformation Strategies
Demonstrate an understanding of the competitive landscapes around emerging technologies and their applicability to Global customer segments
Strategize with extended teams in the design of modern enterprise security solutions mapped to the customer’s business objectives
Ensure we are delivering customized, relevant, and audience-appropriate messaging to stakeholders from C-Level Executives to Engineering
Identify supporting multi-disciplinary requirements to increase the potential value derived from technologies such as Cloud, Compute, and Storage with an emphasis on the Application
Evaluate and create multi-OEM reference architecture designs following appropriate design procedures and policies
Collaborate with Sales and Solutions teams to architect, design, and maximize the value derived from SHI and partner security offerings.
Mentor / Guide Sales and Solutions teams on engagement tactics and strategies tied to high impact opportunities.
Participate in discovery calls and the development of strategies for expanding an opportunity across and into adjacent solution areas.
Deliver workshops to customers around emerging technologies, IT operational efficiencies and the modernization of IT toolsets.
Develop roadmaps that create manageable paths to operational efficiencies and the adoption of new and emerging technologies
Lead proposal creation and presentation process in conjunction with Sales, Solutions, and OEM Partner teams.
Support OEM partner-specific programs.
Provide thought leadership by staying current on innovative technologies and embracing the adoption of new partners or solution components
Represent SHI at relevant industry events
Travel as needed for the business.
Creating designs to help organizations get the most out of their enterprise infrastructure while maintaining appropriate design procedures and practices
Qualifications
10+ years working in customer-facing and customer-support roles
15+ years of industry experience
Strong fundamental understanding of technical security solutions and how they address customer risk exposure within the following core pillars:
Identity Management; Data Security; Application Security; Data Center/Cloud; Threat and Vulnerability/SecOps, and Security Program Governance
Strong fundamental understanding of security services engagements with the ability to determine opportunities and craft statements of work.
Required Skills
Excellent organization, communication, verbal & written skills
Ability to frame customer business imperatives and inspire confidence with a variety of internal and external constituents
Ability to build alliances and seek cross-functional support to achieve success
Ability to drive results with a strong sense of urgency
Ability to self-study and independent work to increase customer relevance through job related knowledge and skills
Ability to think strategically, create Customer alignment, develop complex solutions, motivate, mobilize, and lead resources to deliver exceptional results
Preferred Certifications
IT Industry Certifications for OEM solutions, Cloud Providers, Security, and IT Frameworks, and Industry generalized certifications desirable
Additional Information
The estimated annual pay range for this position is $195,000 - $260,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.