Offer summary

Qualifications:

Minimum 2 years in IT operations experience., Proficiency with automation tools and scripting languages., Strong analytical and problem-solving skills., Excellent verbal and written communication skills..

Key responsibilities:

Manage and maintain shared services such as DNS, DHCP, and directory services.

Diagnose and resolve technical issues related to hardware, software, and network systems.

Implement operational and security policies throughout the service delivery lifecycle.

Provide technical support to employees and automate tasks for efficiency.

Job description

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.

With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. 

Position Summary:

The IT Infrastructure Department at Perforce is searching for a Systems Engineer, to join the team. The IT Infrastructure Services team at Perforce is searching for a Systems Engineer to join our team. We are looking for an individual who will be responsible for managing and maintaining shared services such as directory services (EntraID, Active Directory, OpenLDAP), DNS and DHCP globally. The Systems Engineer will also be tasked with elevating our automation tools including on and offboarding tasks, streamline Mobile Device Management platform software and policy delivery and managing hyperscaler resources in Microsoft Azure and Google Cloud Platform. This position entails working with Perforce end users to define needs and goals, as well as working with other IT teams to make the ideas come to life. This position will be part of the Global IT Team at Perforce Software, working remotely or in one of our US-based office.

Responsibilities:

Participates in the continuous development, monitoring, and troubleshooting of shared service applications such as DNS, DHCP and directory services (Active Directory, EntraID, OpenLDAP)

Diagnose and resolve technical issues related to hardware, software, and network systems.

Implements operational and security policies and procedures throughout service delivery lifecycle

Implements a cost-effective operation of an on-premise/public/hybrid cloud IaaS, monitoring and configuration tools

Create and maintain detailed documentation of IT systems, processes, and procedures

Automates tasks for speed and consistency. Works with and extends configuration management tools

Provide technical support to employees, addressing their IT-related queries and issues

Requirements:

Minimum 2 years in IT operations

Experience with automation tools and scripting languages

Excellent verbal and written communicator

Must be comfortable dealing with stakeholders in crisis situations

Understanding of common Agile project management concepts

Strong analytical and problem-solving skills

Strong interpersonal skills - must be able to work effectively as part of a project/program team and foster team cooperation

Additionally, this position is eligible for benefits including, but not limited to, medical, dental, vision, retirement benefits, life insurance, wellness programs, total time off, and other employee perks that may be offered by Perforce from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate’s education, skills, qualifications, depth of experience and other relevant business considerations. Perforce reserves the right to amend or modify employee perks and benefits at any time.

Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.

If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!

www.perforce.com

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