Offer summary

Qualifications:

2+ years of professional experience in sales or account management, particularly in website development services., Strong communication skills, especially with C-level stakeholders., Ability to work independently and prioritize tasks in a fast-paced remote environment., Familiarity with tools like HubSpot, Trello, Slack, and Google Workspace..

Key responsibilities:

Support end-to-end operations including sales enablement and CRM upkeep.

Act as a liaison between sales and delivery teams to align client expectations.

Monitor and manage the client onboarding process post-sale for smooth service delivery.

Provide internal support to the CEO, including task prioritization and report preparation.

Job description

Location: Remote
Experience Level: 2+ years

About the Role

We’re looking for a proactive, results-driven Operations Associate with a background in sales or account management—particularly someone who has sold website development services to U.S.-based clients. This role supports day-to-day operations, sales pipeline management, and client success initiatives in a fast-paced, globally distributed team.

You’ll collaborate closely with the CEO (based in California) and help bridge strategy and execution across departments. If you thrive in a high-impact role, are highly organized, and understand the nuances of digital services sales and delivery, we want to hear from you.

Key Responsibilities

Support end-to-end operations, including sales enablement, CRM upkeep, reporting, and process optimization.
Act as a liaison between sales and delivery teams, ensuring client expectations and timelines are aligned.
Monitor and manage the client onboarding process post-sale, ensuring a smooth handoff and service delivery.
Provide internal support to the CEO, helping prioritize tasks, prepare reports, and coordinate initiatives.
Collaborate on proposals, quotes, and contracts for web development services.
Assist in managing project timelines, communications, and status updates across global teams.
Identify gaps or inefficiencies in workflows and propose solutions to improve operations.

Required Qualifications

2+ years of professional experience,
Direct experience selling or managing website development services for U.S.-based clients.
Strong communication skills and comfort interacting with stakeholders at all levels, especially C-level.
Proven ability to work independently, prioritize multiple tasks, and adapt in a fast-paced remote environment.
Familiarity with tools like HubSpot, Trello, Slack, Notion, Google Workspace, or similar.

Preferred Qualifications

Knowledge of digital project lifecycles, especially in web design, development, or digital marketing.
Background in operations, project coordination, or client success.
Bilingual or multilingual communication skills.

Why Join Us?

Work 100% remotely from anywhere in the world.
Collaborate with a globally diverse and talented team.
Contribute directly to company growth, scalability, and client satisfaction.
Flexible working hours with a core overlap in Pacific Time (California-based leadership).

Ready to take ownership of operations in a growth-focused digital services company?
Interested candidates are invited to submit their resume detailing their relevant experience.

Required profile