Offer summary

Qualifications:

Bachelor’s degree in a related field is required., A legal administrative background is preferred., Strong time management skills and ability to meet deadlines are essential., Excellent customer service and interpersonal skills are necessary..

Key responsibilities:

Initiate and maintain legal processes for recovering funds on delinquent loans.

Locate delinquent borrowers using various skip tracing methods.

Manage the database of past-due borrowers and track relevant information.

Initiate and manage small claims case files and ensure timely process service.

DOXA Talent is redefining offshoring with a commitment to ethical practices and exceptional employee experiences. We help small and medium-sized business owners save up to 70% in payroll costs while providing their offshore and nearshore teams with a fully remote work environment. Our employees, whom we call VIPs, receive comprehensive benefits, including healthcare, vacation, and retirement plans, ensuring their well-being and professional growth. At DOXA Talent, we believe ethical outsourcing is essential. Our Conscious Offshoring model prioritizes our team’s needs and development. Here’s how we stand out: - Conscious Employer: We directly employ our team members, ensuring they receive full benefits and a flexible work-from-home framework. - Economic Alignment: Our model has no hidden costs, with a Build-Operate-Transfer (BOT) basis and a flexible 30-day termination policy. - Sustainable Practices: We operate without physical offices, promoting a fully digital work environment and environmental sustainability. - Bespoke Solutions: We deliver custom-fit solutions to ensure the right talent is placed in the right role, aligned with culture and fit. - Client Training: As remote work experts, we guide clients through the transition to remote operations. - Data & Security: We take the security of your data very seriously. We are proud to announce that DOXA Talent has been awarded the prestigious “Great Place to Work” certification. This award is based entirely on what our employees say about their experiences working here. This year, an impressive 96% of our employees affirmed that DOXA Talent is a great place to work, compared to just 57% at the average U.S. company. At DOXA, we’re not just about outsourcing; we’re about conscious offshoring that benefits businesses, employees, and the planet. Join us in creating a sustainable, ethical, and efficient future for work.

Job description

Role Summary

Our client is looking for a Legal Assistant who will be responsible for initiating and maintaining the first legal processes necessary for recovering funds on delinquent loan contracts. This position will interface with the legal team, past-due borrowers, and other relevant entities to commence and transition consumers through the legal process.

WORK SCHEDULE: 8:00 AM – 5:00 PM Mountain Daylight Time (10:00 PM – 7:00 AM Philippine Standard Time), follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

Essential Functions

Locate delinquent borrowers using skip tracing methods such as credit bureau information, background checks, loan documents, and other relevant paperwork or databases
Optimize collections by tracking and interfacing with the legal team through email, text, phone, and other relevant channels
Manage and keep current the database of past-due borrowers regarding amounts owed, employment status, contact information, and other relevant data
Initiate small claims case files with the necessary paperwork through the Idaho Fourth District Court Ada County electronic filing platform
Manage accepted small claims filings and interface with the legal team and relevant entities to submit formal process service requests
Monitor and maintain process service status to ensure service is effective and timely, and in accordance with Idaho laws

Qualifications

A Bachelor’s degree in the related field
A legal administrative background would be helpful
Self-motivated with excellent time management skills and can adhere to deadlines
Excellent customer service and interpersonal skills (friendly, courteous, proactive, and helpful)
Excellent attention to detail
Ability to develop and maintain good working relationships with others
Ability to gather and analyze information and use it to develop solutions to problems

Required profile