Country Manager Italy - Legal Tech

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Law Degree with a focus on Immigration or related fields., 5+ years of experience in legal practice or consultancy in immigration, mobility, or relocation sectors., Fluent in Spanish and proficient in English., Strong command of digital platforms for client and case management..

Key responsibilities:

  • Recruit and supervise external legal consultants across Portugal.
  • Coordinate daily client case management and ensure compliance with service standards.
  • Prepare regular activity and performance reports for headquarters.
  • Act as the primary operational contact between external consultants and headquarters.

Carbray International logo
Carbray International http://www.carbray.es
11 - 50 Employees
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Job description

🏛️ About Us

We are an international legal services firm specializing in immigration, global mobility, and relocation.

We are currently expanding our operations in Italy, providing innovative solutions for individuals and companies seeking to establish themselves or relocate internationally.

We are seeking a highly motivated Country Manager to lead and develop our local operations, coordinate a network of external legal collaborators, and ensure the highest service standards are met as we continue to grow.

🎯 Purpose of the Role

Manage, coordinate, and expand our legal services activities in Portugal, supervising external consultants, ensuring operational excellence, and contributing to the business development and growth of the region.

📋 Key Responsibilities

Recruitment, onboarding, and supervision of external legal consultants across Portugal.

Daily coordination and tracking of client case management.

Ensuring full compliance with internal service standards, case management protocols, and response times.

Managing and resolving operational and client service issues locally.

Preparing regular activity, quality, and performance reports for the headquarters.

Identifying and supporting local business development initiatives and partnerships.

Acting as the primary operational point of contact between external consultants and headquarters.

🧠 Candidate Profile

Requirement

Detail

Education

Law Degree (preferably with a focus on Immigration, International, or related fields).

Experience

5+ years in legal practice or consultancy within immigration, mobility, or relocation sectors.

Previous experience managing teams or legal projects will be highly valued.

Languages

Fluent Spanish, and high-level English proficiency.

Technical Skills

Strong command of digital platforms for client and case management (CRM systems, task/project management tools).

Soft Skills

Operational leadership, excellent communication skills, strong organizational abilities, analytical thinking, and a results-driven approach.

📈 Key Success Indicators

Compliance with service delivery timelines and internal protocols.

High client satisfaction rates and service quality benchmarks.

Efficient management and closure of assigned cases.

Growth and retention of a high-quality network of external consultants.

🚀 What We Offer

A competitive salary and performance-based incentives.

The opportunity to participate in a scalable and innovative legal services model.

Involvement in a technology-driven, forward-looking environment (LegalTech).

Professional growth prospects within an international, expanding organization.

Autonomy and flexibility to manage local operations.

Continuous training and support in case management systems, client relations, and new digital tools.

Access to a network of international colleagues and resources.

Potential for career progression to regional management roles as the organization grows.

🎯 Terms of Collaboration

Collaboration Type: Freelance agreement with fixed salary and variable bonuses based on results.

Expected Start Date: [Month/Year].

Location: Remote in Portugal (Lisbon preferred).

Reports to: International Operations Director.

Required profile

Experience

Spoken language(s):
SpanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Team Management
  • Success Driven
  • Communication
  • Organizational Skills
  • Analytical Thinking

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