Proven track record in home lending and customer-facing roles., Experience in sales and business development with strong negotiation skills., Ability to maintain a referral network and build long-lasting relationships., Solid time management and multi-tasking abilities..
Key responsibilities:
Assist clients in navigating the home loan process with exceptional customer service.
Ensure compliance and accurate submission of loans.
Engage with customers and identify potential referrals through outreach strategies.
Generate new business opportunities and manage a flexible weekly schedule.
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From rescue helicopters and signing the Equator Principles, to paying super during parental leave and initiatives like Westpac SaferPay and SafeCall to protect customers from scams... we have a proud history of stepping up to be first for our customers, communities and people. We are Australia’s oldest bank and first company and have been supporting customers for over 200 years.
Our purpose is creating better futures together – it’s what we do, who we are and why we come to work every day. With this purpose in mind, we’ve set ourselves a bold ambition - to be our customers’ #1 bank and partner through life.
Through our unique portfolio of brands comprising Westpac, St.George, Bank of Melbourne, BankSA, BT and RAMS, we’re focused on meeting the financial services needs of our 13 million customers.
When you join Westpac Group, you’ll be empowered to make a difference, constructively challenge and create a future worth striving for. But best of all you’ll be joining a whole organisation of people who love working together to help others create their best future.
Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past, present and future.
Westpac Banking Corporation ABN 33 007 457 141. AFSL and Australian credit licence 233714.
Proven track record in Home Lending is essential for success
Utilise your Business Development & Relationship Building skills
What’s the role?
As a Mobile Home Finance Manager, your primary goal is to assist everyday Australians in achieving their dream of homeownership.
You will guide clients through the home loan process, emphasising exceptional customer service, ensuring compliance, and accurately submitting loans.
These roles offer the flexibility to organise your weekly schedule, allowing you to actively engage with customers. You will proactively identify and engage potential referrals through targeted outreach strategies and networking, generating new business opportunities from the ground up.
What do I need?
The customer relationships our Lenders foster often start with a referral network of external partners. Which is why experience with maintaining this sort of network is a must-have.
Along with this, you’ll have extensive experience working in a customer-facing organisation (particularly in lending) and will be fully across the home lending process with a solid pipeline of contacts to tap into.
Proven experience within sales / business development
Solid time management skills and an ability to multi-task - prioritising is essential
Strong negotiation and persuasion skills, ability to build long-lasting, positive relationships. Solid personal resilience
Self-motivation & ambition- consider yourself a key team player
Why join us?
We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.