Technical Support Specialist (English-Speaking)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong knowledge and hands-on experience with Microsoft Cloud technologies., Proficiency in data formats such as CSV, XML, and JSON., Fluency in English (C2 level) with clear communication skills., A proactive and solution-oriented mindset..

Key responsibilities:

  • Provide top-tier technical assistance and troubleshooting to end-users.
  • Support and maintain various Microsoft environments including Office, Outlook, and OneDrive.
  • Handle incidents involving data formats and file compatibility.
  • Communicate clearly with users to resolve issues efficiently.

Nexa logo
Nexa
51 - 200 Employees

Job description

We're Hiring: Technical Support Specialist (English-Speaking) and one of the following languages: Italian, Polish, Spanish, Hungarian, or Czech

Location: Spain

Full-time | English fluency required C2

Are you passionate about IT support and thrive on solving technical challenges? We’re looking for a Technical Support Specialist with strong experience or training in Microsoft and Cloud technologies to join our growing team.

Key Responsibilities:

  • Provide top-tier technical assistance and troubleshooting to end-users
  • Support and maintain Microsoft environments including:
  • Microsoft Office
  • Outlook
  • OneDrive
  • Exchange
  • SharePoint
  • Lync Server
  • Microsoft Windows
  • Handle incidents involving data formats and file compatibility
  • Communicate clearly with users to resolve issues efficiently


What We’re Looking For:

  • Strong knowledge and hands-on experience with Microsoft Cloud technologies
  • Proficiency in data formats (CSV, XML, JSON, etc.)
  • Clear and professional communication in English (written and spoken)
  • A proactive, solution-oriented mindset


What We Offer:

  • Full-time contract (39 hours per week), Monday-Friday
  • A dynamic and multicultural work environment
  • Great work-life balance
  • Extensive training in cutting-edge technologies and highly demanded market skills
  • Excellent career development opportunities, both nationally and internationally


Why Join Us?

Collaborative and international team environment

Opportunities for growth and continuous learning

Flexible working options

If you're experienced with these platforms and ready to make an impact, we want to hear from you!

Apply now or reach out for more info.

#TechSupport #Microsoft #CloudSupport #ITJobs #Hiring #TechnicalSupportSpecialist #RemoteJobs

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Office
  • Microsoft Outlook
  • Communication
  • Problem Solving

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