Remote Customer Care with an American Tobacco Corporation (Portuguese Language)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluency in Portuguese and strong command of English., Previous experience in customer support or customer care is a plus., Excellent communication skills and a passion for helping others., Tech-savvy with a proactive problem-solving mindset..

Key responsibilities:

  • Act as the primary point of contact for customer requests, ensuring top-notch service.
  • Engage with customers via phone calls, emails, and chat for efficient communication.
  • Address customer inquiries about products and services with clarity.
  • Resolve issues promptly to ensure customer satisfaction.

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CallForTalents
0 - 1 Employees

Job description

Work remotely from anywhere in Greece! You've got to be located in Greece.

Salary is EUR 1,100 per month gross with bonuses

Join our dynamic team of Customer Experts and become the go-to person for customer inquiries in a supportive, innovative, and fast-paced environment!

At our company, we are committed to fostering growth, sustainability, and excellence. We believe in creating the best possible experience for both our customers and employees. We're looking for Portuguese-speaking professionals to join our team in Greece, where you'll play a key role in delivering exceptional customer service.

By joining us, youll have the chance to develop your professional network, enhance your communication skills, and add valuable experience to your resume, all while contributing to a world-class customer experience.

Your Responsibilities:

  • Act as the primary point of contact for customer requests, ensuring top-notch service and support.
  • Engage with customers via phone calls, emails, and chat, providing seamless and efficient communication.
  • Address customer inquiries about our products and services with clarity and professionalism.
  • Resolve issues promptly and effectively, ensuring every customer leaves satisfied and happy.


What You Will Bring:

  • Fluency in Portuguese.
  • Strong command of English (both written and spoken).
  • Previous experience in customer support or customer care is a plus.
  • Excellent communication skills with a passion for helping others.
  • A proactive problem-solving mindset and a sense of ownership.
  • Tech-savvy with the ability to learn quickly.
  • A positive, enthusiastic attitude.


What We Offer:

  • Full relocation support to Greece, including flight tickets, hotel accommodation, and assistance with the housing processat no cost to you.
  • Competitive salary with 2 additional salaries paid annually.
  • Health benefits and exclusive discounts.
  • Comprehensive training provided by certified instructors.
  • Free online Greek language courses to help you settle in.
  • The chance to work for a recognized Great Place to Work-Certified company.


This is a fantastic opportunity to grow your career within a multinational company, where diversity is celebrated, and equal opportunities are given to all, regardless of background. Join us and be part of a forward-thinking company that values innovation, collaboration, and growth!

Required profile

Experience

Spoken language(s):
PortugueseEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Customer Service
  • Problem Solving
  • Enthusiasm
  • Communication

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