EverWell - Cloud Engineer - CI/CD Pipelines (Remote, NZ)

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and the Wellness industry, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications. 

This is where you come in!

As a Cloud Engineer, you’ll be an integral part of a team responsible for supporting product, platform, and systems engineering teams. This role within the Platform team will focus on contributing to the delivery and maintenance of EverWell’s infrastructure and delivery platforms. Working closely with senior engineers, you’ll help enable other teams by building and supporting reliable cloud solutions.

You have a solid understanding of DevOps practices and cloud technology, with a developing track record of delivering well-considered solutions using current methodologies and patterns.

In our role as a SaaS company, providing customers and business stakeholders with a highly available and stable platform is crucial. You will play a key part in this - ready to react to incidents as needed while contributing to the implementation of innovative, efficient, and secure solutions and products.

What you'll bring.

• 3+ years coding skills such as Python, C#, PowerShell, Typescript, etc., and applying these effectively in your day-to-day activities.

• The ability to operate with increasing autonomy, effectively prioritizing your time and making independent decisions within your scope, while knowing when to seek guidance.

• Ability to understand the various elements of a SaaS environment and apply learnings from Agile and DevOps methodologies to enable efficient delivery.

• Contributing to identifying root causes and going beyond treating symptoms, demonstrating persistence in solving problems.

• A commitment to continuous learning with technical curiosity, and a willingness to share this with your team.

• Contributing to team efforts outside of your core specialization and being open to alternative perspectives.

• Ability to learn automation and integration tools, understanding API systems, CI/CD, data flow across systems, and stateful/stateless systems.

• Ability to listen well, instead of reacting fast, so you can understand better and ensure services are delivered with quality and scale considered.

• Analysing technical requirements to contribute to feature development.

• Providing efficient and effective answers to support tickets and general technical queries from the wider company, escalating when necessary.

Research shows that while men apply to jobs when they meet ~60% of criteria, women and those in underrepresented groups tend to only apply when they check every box. So if you think you have what it takes but don't meet every single bullet point above, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

Why join us?

At EverCommerce, we lead with inclusion and use our values to inform our decisions. We succeed together and celebrate the things that make us unique. We’re big believers in work-life balance and offer additional annual leave so you can fully switch off and relax throughout the year. 

We trust our team to work where they are the most productive. You’ll have the flexibility to work from home or the office. We have office space in Auckland, Wellington, and Dunedin and provide a high-spec home office set up. 

We set a high bar and support our team to innovate and focus on continuous growth. You’ll enjoy a professional development budget to fuel your growth, and an annual wellness allowance to fund the things that support your wellbeing.  

• This role is full time, permanent and can be based anywhere in New Zealand.

• You must be legally entitled to work in New Zealand.

• Applications close when we find the right person!

Let us know any considerations which would enable your experience in our recruitment process to be more inclusive, such as non-traditional application formats, closed captions during video interviews, or accommodations for learning differences.