Offer summary

Qualifications:

Bachelor's degree in marketing, business, or related field, MBA preferred, 5+ years of relevant marketing work experience, Expertise in assessing marketing processes and improving quality of work..

Key responsibilities:

Manage project timelines and track campaign performance across multi-channel marketing campaigns.

Collaborate with I.T. to integrate technologies into marketing processes and support agency partners.

Serve as the primary admin for digital asset management and marketing productivity tools.

Manage marketing billings, contracts, and resourcing activities, partnering with procurement on contract renewals.

Job description

As the Marketing Operations Manager, you will play a critical role on the integrated marketing team, responsible for driving business growth through the execution of marketing campaigns. You will manage multi-channel marketing campaigns, ensuring accuracy, efficiency, and understanding of industry best practices. Being the main liaison between marketing, digital products, I.T. and agency teams.

You will identify processes to maximize resource efficiency and marketing technology usage, and keep marketing leadership team informed of marketing progress, impact and opportunities for improvement. The marketing operations manager will also help manage the marketing investments, monthly accounting and procurement activities.

JOB DETAILS:

Reports To: Director of Brand, Advertising and Media
Location: Boca Raton, FL
Direct Reports: None
Travel: Ability to travel as needed (10%)

RESPONSIBILITIES:

Project Management:

Manage project timelines, allocate resources, and track campaign performance
Improve marketing processes across all marketing departments, including both non-digital and digital channels, paid and owned

Technical Integration and Delivery

Collaborate with I.T. to Integrate technologies into marketing processes, assisting agency partners and marketing teams.
Support the alignment, mapping and integration of marketing data and donor data across platforms, i.e. lead gen and CAPI Meta.

Marketing Productivity and Asset Management

Serve as the primary admin for the DAM (digital asset management) and marketing productivity tools; i.e. Teams, Jira, Monday, Canva, Khoros, Lytho, Litmus
Be the primary librarian and governance lead for the DAM
Train and support team members on marketing productivity systems, helping with the use of tools and troubleshooting's

Budgets and Resourcing

Manage marketing billings, contracts, and resourcing activities including Companion, Ariba & Open Text
Partner with procurement on contract renewals, vendor set up, legal reviews, contract signatures and purchase orders

Marketing Processes and Effectiveness

Identify and document processes to maximize resource efficiency and improve usage of marketing technology
Ensure processes are communicated and facilitate compliance of the processes

JOB SPECIFICATIONS:

Education and Qualifications

Bachelor's degree in marketing, business, or related field
MBA Preferred
5 plus years of relevant marketing work experience
Experience working with agencies and vendors
Expertise in assessing marketing processes and finding ways to improve quality of work

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Our Benefits

CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.